Strata Contact Centre
Estimated value
—
goods
Awarded value
—
Suppliers
1
Lots
1
1 awarded
Published
16 Dec 2024
Description
Cloud Contact Centre for Teignbridge District Council, Exeter City Council and East Devon District Council.
Scope
- Reference
- DN732215
- Commercial tool
- Standalone contract
- Contract dates
Initial term 36 months, with 2 periods of 12 month extensions available by mutual agreement.
- Main category
- goods
- Contract locations
- South West England
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 60 | quality | — |
| — | 40 | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to
Awarded suppliers· 1 supplier
Awarded —
Award value
—
Other contracts from Teignbridge District Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Business Systems (UK) Ltd.· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| Supplementary Service for Asylum Digital Interview | contract | — | 02 Jun 2026 |
| Rotageek -26/28 | contract | — | 03 Mar 2026 |
| Teleopti Workforce Management -Kent | contract | £81k | 28 Nov 2025 |
| Workforce Management Systems | contract | — | 10 Oct 2025 |
| Strata Contact Centre | contract | £462k | 16 Dec 2024 |
| Interview Under Caution (IUC) - Digital Recording Service | contract | £1.3m | 21 Nov 2024 |
| Workforce Management Software | contract | £321k | 13 Nov 2024 |
| Workforce Management Software Essex | contract | £377k | 29 Dec 2023 |
| Voice Recording Services | contract | £341k | 26 Apr 2023 |