PS.

Assyst CRM

Cornwall CouncilcontractFind a Tender ↗Ref ocds-h6vhtk-03b6ef32014L0024active

Estimated value

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goods

Awarded value

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Suppliers

1

Lots

1

1 awarded

Published

29 Mar 2023

Description

Assyst is an ITIL-based CRM (Customer Relationship Management) and CMDB (Configuration Management Database). Database for IT assets, users and customers, and is the system used to log all IT faults and service requests for Cornwall Council and associated businesses.

Scope

Reference
DN637670
Commercial tool
Standalone contract
Main category
goods
CPV classifications
30200000
Contract locations
South West England

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
——price—

Submission & procedure

Procedure
Award procedure without prior publication of a call for competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

—

Award date

—

Contract start

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Contract end

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Awarded to
IF
Industrial & Financial Systems IFS UK Ltd