User Acceptance Testing Software
Financial Ombudsman Service LimitedcontractFind a Tender ↗Ref ocds-h6vhtk-060291Procurement Act 2023active
Estimated value
—
Awarded value
£37k
Awarded 09 Jan 2026
Suppliers
1
Lots
1
1 awarded
Published
09 Jan 2026
Description
The User Acceptance Testing Software has been in use since January 2025 to support projects such as the Digital Front Door and Dynamic Complaint Form. The software enables FOS to test digital products with a diverse user base, identifying pain points and ensuring accessibility before full-scale development or launch. This approach reduces the risk of costly post-launch changes and supports the delivery of user-centric, compliant digital services. Value - £37,330.94 (excluding VAT). 12 month renewal.
Scope
- Reference
- ctt_2978
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£37k
Award date
09 Jan 2026
Contract start
10 Jan 2026
Contract end
01 Jan 2027
Awarded to