Netcall Services
Estimated value
£341k
Awarded value
£341k
Suppliers
1
Lots
1
Published
05 Feb 2026
Description
County Durham and Darlington NHS Foundation Trust have awarded a contract to Netcall Technology Limited for telecommunication services by Calling Off without competition via the NHS SBS Patient/Citizen Communication & Engagement Solutions Framework reference SBS10175 (expiring 28/02/2026). The contract has been awarded for 36 Months.
Scope
- Reference
- C418210
- Total value
- £341,055 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Feb 2026 to 31 Jan 2029
- CPV classifications
- 32412100
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 22 Jan 2026, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£341k
Award date
22 Jan 2026
Contract start
01 Feb 2026
Contract end
31 Jan 2029
Awarded suppliers· 1 supplier
Awarded 22 Jan 2026 · Contract period 01 Feb 2026 — 31 Jan 2029
Other contracts from County Durham and Darlington NHS Foundation Trust
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to NETCALL TECHNOLOGY LIMITED· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| ENHT - Patient Engagement Portal (PEP) | contract | £176k | 13 May 2026 |
| Patient Appointment Reminder and Notification Software Licences | contract | £29k | 11 May 2026 |
| Provision of Patient and Healthcare Comms and Related IT Services | contract | £697k | 30 Apr 2026 |
| Telephony service for Customer Service inbound and outbound calls - Rushcliffe Borough Council | contract | £29k | 02 Apr 2026 |
| AT1367 - Digital Platform - Low Code | contract | £475k | 18 Mar 2026 |
| CBMDC 462 - automated telephony call routing solution | contract | £41k | 12 Mar 2026 |
| Provision of Support and Maintenance Services for Force Control Software | contract | £57k | 02 Feb 2026 |
| Liberty Converse CX - Contact Centre Solution | contract | £604k | 22 Jan 2026 |
| Customer Experience and Enterprise Digital Platform | contract | £1.3m | 18 Dec 2025 |
| CA16878 - MAINT6403-RFL(NM)-Netcall Liberty | contract | £70k | 10 Dec 2025 |