CaseTracker Case management solution
Estimated value
£131k
Awarded value
£131k
Awarded 16 Feb 2024
Suppliers
1
Lots
1
1 awarded
Published
21 Mar 2024
Deadline 09 Feb 2024
Description
G-Cloud 13 Call-Off for CaseTracker Case management solution
Scope
- Reference
- IA3327
- Total value
- £130,500 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 07 Mar 2024 to 06 Mar 2027
- CPV classifications
- 48482000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 09 Feb 2024, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£131k
Award date
16 Feb 2024
Contract start
07 Mar 2024
Contract end
06 Mar 2027
Awarded to
Awarded suppliers· 1 supplier
Awarded 16 Feb 2024 · Contract period 07 Mar 2024 — 06 Mar 2027
Award value
£131k
Other contracts from Staffordshire County Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to ROL Solutions Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| Case Tracker | contract | — | 10 Jun 2026 |
| Customer Feedback and Insight Platform | contract | £35k | 17 Apr 2026 |
| ITEP0988 - ECHO (Every Customer Has an Opinion) | contract | £227k | 22 Oct 2025 |
| Homes England - Customer Feedback Platform | contract | £138k | 07 Aug 2025 |
| Annual Support Service for the Complaints Case Management System | contract | — | 31 Mar 2025 |
| Corporate case management and complaints system | contract | £164k | 30 Aug 2024 |
| 2324-0087-Corporate Case Management and complaints System | contract | £164k | 30 Nov 2023 |
| Multi-channel solution, customer feedback (GovMetric) | contract | £58k | 19 May 2022 |
| Homes England - Help to Buy Business Case Light Template | contract | £42k | 31 Mar 2022 |