Homes England - Customer Feedback Platform
Homes England (the name adopted by the Homes and Communities Agency)contractContracts Finder ↗Ref HCA001-DN786072-62067995SME suitableVCSE suitablecomplete
Estimated value
£138k
Awarded value
£138k
Awarded 29 Jun 2025
Suppliers
1
Lots
1
1 awarded
Published
07 Aug 2025
Deadline 01 Jun 2025
Description
GovMetric - procured via CCS GCloud
Scope
- Reference
- HCA001-DN786072-62067995
- Total value
- £138,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 06 Jul 2025 to 29 Jun 2029
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 01 Jun 2025, 10:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£138k
Award date
29 Jun 2025
Contract start
06 Jul 2025
Contract end
29 Jun 2029
Awarded to
Awarded suppliers· 1 supplier
Awarded 29 Jun 2025 · Contract period 06 Jul 2025 — 29 Jun 2029
Award value
£138k
Other contracts from Homes England (the name adopted by the Homes and Communities Agency)
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to ROL SOLUTIONS LTD· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| Case Tracker | contract | — | 10 Jun 2026 |
| Customer Feedback and Insight Platform | contract | £35k | 17 Apr 2026 |
| ITEP0988 - ECHO (Every Customer Has an Opinion) | contract | £227k | 22 Oct 2025 |
| Annual Support Service for the Complaints Case Management System | contract | — | 31 Mar 2025 |
| Corporate case management and complaints system | contract | £164k | 30 Aug 2024 |
| CaseTracker Case management solution | contract | £131k | 21 Mar 2024 |
| 2324-0087-Corporate Case Management and complaints System | contract | £164k | 30 Nov 2023 |
| Multi-channel solution, customer feedback (GovMetric) | contract | £58k | 19 May 2022 |
| Homes England - Help to Buy Business Case Light Template | contract | £42k | 31 Mar 2022 |