Cafcass Call Centre Procurement
Estimated value
£82k
Awarded value
£82k
Awarded 15 Dec 2016
Suppliers
1
Lots
1
1 awarded
Published
24 Feb 2017
Deadline 29 Nov 2016
Description
FOR TRANSPARENCY PURPOSES ONLY. Cafcass requires a Call Centre software package whch provides a single virtual business telephone system that spans fixed line and mobile phones, multiple offices and home workers. Purchased agasint CCS G Cloud 7 agreement.
Scope
- Reference
- CAF124/16
- Total value
- £82,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Mar 2017 to 28 Feb 2019
- CPV classifications
- 79512000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 29 Nov 2016, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£82k
Award date
15 Dec 2016
Contract start
01 Mar 2017
Contract end
28 Feb 2019
Awarded to
Awarded suppliers· 1 supplier
Awarded 15 Dec 2016 · Contract period 01 Mar 2017 — 28 Feb 2019
Award value
£82k
Other contracts from Cafcass
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Cirrus Response Limited· 6
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| Telephony Services | contract | £60k | 10 Apr 2026 |
| Workforce Management Software | contract | £194k | 26 Jan 2026 |
| GB-London: CON-22-244 Calabrio Service | contract | £86k | 21 Jun 2023 |
| CAFCASS Provision of Cloud Contact centre as a Service (CCaaS) and Cloud telephony Services | contract | £37k | 08 Jun 2020 |
| Framework for the Provision of Telecommunications and Associated Services | contract | £20.0m | 30 Apr 2018 |