Telephony Services
Estimated value
£60k
Awarded value
£60k
Suppliers
1
Lots
1
Published
10 Apr 2026
Description
This report presents the details of the procurement process undertaken for the provision of Telephony Services for the Electoral Commission (EC) and seeks formal approval to award the contract to the recommended supplier. The objective of this procurement exercise was to secure a high-quality provider that aligns with the EC's requirements, while ensuring value for money and adherence to all applicable procurement regulations. A number of procurement routes were considered (refer to Section 3 for further information). After careful consideration, G-Cloud 14 was identified as the most appropriate procurement vehicle.
Scope
- Reference
- WP119
- Total value
- £60,349.44 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Dec 2025 to 30 Nov 2027
- CPV classifications
- 64200000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 12 Nov 2025, 11:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£60k
Award date
12 Nov 2025
Contract start
01 Dec 2025
Contract end
30 Nov 2027
Awarded suppliers· 1 supplier
Awarded 12 Nov 2025 · Contract period 01 Dec 2025 — 30 Nov 2027
Other contracts from The Electoral Commission
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Cirrus Response Limited· 6
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| Workforce Management Software | contract | £194k | 26 Jan 2026 |
| GB-London: CON-22-244 Calabrio Service | contract | £86k | 21 Jun 2023 |
| CAFCASS Provision of Cloud Contact centre as a Service (CCaaS) and Cloud telephony Services | contract | £37k | 08 Jun 2020 |
| Framework for the Provision of Telecommunications and Associated Services | contract | £20.0m | 30 Apr 2018 |
| Cafcass Call Centre Procurement | contract | £82k | 24 Feb 2017 |