PS.

Contract for the provision of IBCA Digital Service Management Tooling

Cabinet OfficecontractContracts Finder ↗Ref Infected Blood Compensation Authority (IBCA) /P11660complete

Estimated value

£279k

Awarded value

£279k

Awarded 14 Dec 2025

Suppliers

1

Lots

1

1 awarded

Published

22 Dec 2025

Deadline 17 Nov 2025

Description

Provision of IBCA wide ITSM tool, adopted across all technical and specialist resolver teams as well as end users where appropriate.

Scope

Reference
Infected Blood Compensation Authority (IBCA) /P11660
Total value
£279,081 excluding VAT
Commercial tool
Standalone contract
Contract dates
15 Dec 2025 to 14 Dec 2028
CPV classifications
72000000

Submission & procedure

Submission deadline
17 Nov 2025, 5:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£279k

Award date

14 Dec 2025

Contract start

15 Dec 2025

Contract end

14 Dec 2028

Awarded to
FI
Freshworks Inc.