Commercial Storage provision
Estimated value
—
Awarded value
£202k
Suppliers
1
Lots
1
Published
19 Jun 2026
Description
• Following the declaration that County Hall is surplus to the current needs of the Council, all remaining assets, services & functions operating from the County Hall site have been identified for disposal / relocation and this includes the physical records currently held in the Record Office building, managed by the Corporate Information Governance Team (CIGT). • The records held by CIGT comprise records created across the whole Council and include: • Legal files • Deeds and agreements • Adult and Children’s Social care records • Highways, planning, development control, environment • Employee records • Funding and grant programme records • Building and property files • To ensure compliance with statutory obligations and best-practice standards, the Council seeks to appoint a contractor to provide secure, efficient, and cost-effective off-site storage services with retrieval, destruction, and related support. • Physical records are currently managed through a combination of the FileTrack records management system, locally maintained spreadsheets, and a suite of documented processes, policies, and standards. All boxes and oversized items are assigned a unique barcode identifier linked to FileTrack, enabling location control, audit trails, and retrieval management. Individual files within boxes are only barcoded if they have previously been requested, enabling accurate re‑filing back into their originating container. • Retention and disposal activities are governed by the Council’s Disposal Schedule, which is complex due to the broad range of services the Council delivers and the diverse types of records it creates. The schedule sets out minimum retention periods based on legislative obligations, statutory guidance, and operational needs. When the contents of a box reach the end of their retention period, CIGT initiates a review by contacting the relevant Data Owners. Disposal decisions may result in destruction approval, extended retention, or—in some cases—individual file‑level reviews where mixed content exists.
Scope
- Reference
- COR26005
- Commercial tool
- Standalone contract
- Contract dates
- 15 Jun 2026 to 15 Jun 2031
- CPV classifications
- 631210006312000063121100
- Contract locations
- West Midlands, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality criterion 1 (Lot 0) | Project Plan/ The bidder must provide a detailed project plan depicting how the scope of work will be delivered within our timescales. The bidder must meet all the requirements outlined in: • Initial Uplift of Records (Section 2) | quality | 10.00% |
| Quality criterion 2 (Lot 0) | Key Personnel Experience/Capabilities Outline the key personnel and the project team members to be involved in the implementation of the project. The Bidder must provide proof of expertise regarding key personnel. | quality | 5.00% |
| Quality criterion 3 (Lot 0) | bidder must meet the requirements outlined in: • Retrievals and Delivery (Section 3). • Secure Destruction (Section 4). • Contract Management, Inventory & Portal (Section 6). • Service Levels (Section 7), please include any additional SLAs, and what service credits would be available to the council for service levels failures • Annual audit (Section 8), the bidder must outline process for requesting an audit. • Compliance Requirements (Section 9). • Exit Strategy (Section | quality | 10.00% |
| Quality criterion 4 (Lot 0) | The bidder must meet the requirements outlined in: • Disaster Recovery, Business Continuity Security (Section 5) • Compliance Requirements (Section 9) | quality | 10.00% |
| Quality criterion 5 (Lot 0) | Social Value This Toolkit is designed to help suppliers understand the types of deliverables they can offer to support Social Value as part of tender submissions. | quality | 5.00% |
| Price criterion 1 (Lot 0) | Please complete the Pricing Schedule (Appendix 5) providing detailed breakdown of all fees | price | 60.00% |
Participation
Conditions suppliers must meet to bid.
The Supplier shall at its own cost effect and maintain with reputable insurance companies, insurance policies to cover its liabilities under this agreement providing as a minimum the following levels of cover: public liability insurance with a limit of indemnity of at least £5,000,000 (five million pounds) in relation to any one claim or series of claims; employer's liability insurance with a limit of at least £5,000,000 (five million pounds) per claim or in accordance with any legal requirement for the time being in force in relation to any one claim or series of claims; professional indemnity insurance with a limit of indemnity of not less than £2,000,000 (two million pounds) in relation to any one claim or series of claims and shall ensure that all professional consultants or Subcontractors involved in the provision of the Services hold and maintain appropriate cover;
• Data Protection Act 2018 • UK GDPR • Relevant facility standards for records storage (e.g., fire safety, environmental and security controls) • The Council’s information governance standards
• Company Experience • Company Profile • Bidder Availablility • IT Security Assessment
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£202k
Award date
09 Jun 2026
Contract start
19 Jul 2026
Contract end
18 Jul 2031