TOPdesk Cloud Software

ASTON UNIVERSITYcontractContracts FinderRef 1202SME suitableVCSE suitablecomplete
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Estimated value

£127k

Awarded value

£127k

Awarded 30 Sept 2025

Suppliers

1

Lots

1

1 awarded

Published

05 Jan 2026

Deadline 01 Oct 2025

Description

270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot

Scope

Reference
1202
Total value
£127,182 excluding VAT
Commercial tool
Standalone contract
Contract dates
01 Nov 2025 to 30 Oct 2027
CPV classifications
72000000
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Submission & procedure

Submission deadline
01 Oct 2025, 4:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£127k

Award date

30 Sept 2025

Contract start

01 Nov 2025

Contract end

30 Oct 2027

Awarded to