Provision of an IT Service Management (ITSM) system for SCW 2026
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNITcontractContracts Finder ↗Ref 1990SME suitablecomplete
Estimated value
£127k
Awarded value
£127k
Awarded 28 Jun 2026
Suppliers
1
Lots
1
1 awarded
Published
10 Jul 2026
Deadline 09 Jun 2026
Description
NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the provision of an IT Service Management (ITSM) system to TOPdesk UK Limited. This requirement has been procured via Government Commercial Agency (GCA) G-Cloud 14 Framework Agreement (RM1557.14) Lot 2: Cloud Software.
Scope
- Reference
- 1990
- Total value
- £126,732 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Jun 2026 to 29 Jun 2027
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 09 Jun 2026, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£127k
Award date
28 Jun 2026
Contract start
30 Jun 2026
Contract end
29 Jun 2027
Awarded to
Awarded suppliers· 1 supplier
Awarded 28 Jun 2026 · Contract period 30 Jun 2026 — 29 Jun 2027
Award value
£127k
Other contracts from NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to TOPdesk UK Limited· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| IT Service Management | contract | — | 08 Apr 2026 |
| TOPdesk Cloud Software | contract | £127k | 05 Jan 2026 |
| DCH Service Desk System | contract | £73k | 29 Dec 2025 |
| Waiver - ROH - Topdesk UK Ltd - 1500I Incident Management | contract | — | 22 Dec 2025 |
| IT Magement Service Tool | contract | — | 27 May 2025 |
| UKRI-4980 Inventory Database Platform | contract | — | 19 May 2025 |
| GB-Norwich: IT Service Management | contract | £48k | 30 Apr 2025 |
| TOPdesk Cloud Software | contract | — | 09 Apr 2025 |
| TopDesk Platform | contract | — | 31 Mar 2025 |
| Provision of TOPdesk Cloud Software | contract | — | 21 Feb 2025 |