Contact Centre Services

Transport for WalescontractFind a TenderRef ocds-h6vhtk-03a13d32014L0024active
View buyer

Estimated value

services

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

17 Nov 2023

Description

The requirement is for the provision of Contact Centre Services to support TfW

Scope

Reference
C000702.00
Commercial tool
Standalone contract
Contract dates

Option to extend for up to 12 months

Main category
services
Contract locations
Wales

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality70quality
30price

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to