Halo IT Service Management Tool Software and user Licenses
Estimated value
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Awarded value
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Suppliers
1
1 SME
Lots
1
1 awarded
Published
15 Dec 2025
Description
Call off contract for the procurement of the Halo IT Service Management Tool. A cloud based ITSM solutions with service desk functionality, aligned with IT service Management policies and processes on an intuitive, codeless interface. Suppling flexible ITIL aligned processes and CMDB with automation out of the box. Provide the use of experienced, in-house ITSM team.
Scope
- Reference
- IKEN 37665
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - unknown
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract end
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Awarded to
Awarded suppliers· 1 supplier
Awarded —
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Other contracts from Guildford Borough Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to HALO SERVICE SOLUTIONS LTD· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| ITSM Renewal and Expansion | contract | £237k | 22 Jun 2026 |
| Ticketing Solution | contract | — | 04 Jun 2026 |
| Halo ITSM | contract | — | 19 May 2026 |
| Halo service desk licences and support | contract | £217k | 15 May 2026 |
| Halo licensing and support renewal | contract | £60k | 13 Mar 2026 |
| YPO 1253 - SUPPLY OF CRM SOLUTION FOR WIDER PUBLIC SECTOR | contract | — | 19 Feb 2026 |
| IT Service management | contract | £263k | 30 Jan 2026 |
| HaloITSM | contract | — | 14 Jan 2026 |
| ITSM Tool | contract | £553k | 08 Dec 2025 |
| Service Desk | contract | — | 02 Dec 2025 |