HaloITSM
Estimated value
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Awarded value
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Suppliers
1
Lots
1
1 awarded
Published
14 Jan 2026
Description
The Council's IT Service Management system, HaloITSM.
Scope
- Reference
- DN801055
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - unknown
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to
HS
CH SC216980
Awarded suppliers· 1 supplier
Awarded —
Award value
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Other contracts from London Borough of Hackney
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to HALO SERVICE SOLUTIONS LTD· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| ITSM Renewal and Expansion | contract | £237k | 22 Jun 2026 |
| Ticketing Solution | contract | — | 04 Jun 2026 |
| Halo ITSM | contract | — | 19 May 2026 |
| Halo service desk licences and support | contract | £217k | 15 May 2026 |
| Halo licensing and support renewal | contract | £60k | 13 Mar 2026 |
| YPO 1253 - SUPPLY OF CRM SOLUTION FOR WIDER PUBLIC SECTOR | contract | — | 19 Feb 2026 |
| IT Service management | contract | £263k | 30 Jan 2026 |
| Halo IT Service Management Tool Software and user Licenses | contract | — | 15 Dec 2025 |
| ITSM Tool | contract | £553k | 08 Dec 2025 |
| Service Desk | contract | — | 02 Dec 2025 |