Contact Centre Services for 2027 Census Test
Office for National Statisticscall offFind a Tender ↗Ref ocds-h6vhtk-069d3aProcurement Act 2023active
Estimated value
—
Awarded value
£413k
Awarded 23 Apr 2026
Suppliers
1
Lots
1
1 awarded
Published
20 May 2026
Description
An integrated solution for the provision, management and resource of an omni-channel contact centre to provide support and telephone data capture for Respondents in England, Wales and Scotland chosen to participate in the 2027 Census Test.
Scope
- Reference
- ocds-h6vhtk-069d3a
- Commercial tool
- Call-off from a framework
Submission & procedure
- Procedure
- Award under framework
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£413k
Award date
23 Apr 2026
Contract start
01 Jun 2026
Contract end
30 Jun 2027
Awarded to
SL
CH 00242246