RM6181 - Contract Award - Consumer Advise and Information Phoneline

DESNZ & DSIT Group CommercialcontractFind a TenderRef ocds-h6vhtk-06088932014L0024active
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Estimated value

services

Awarded value

Suppliers

1

Lots

1

1 awarded

Published

19 Jan 2026

Description

To deliver the next phase of the Consumer Advice and Information (CAI) Phoneline service from March 2026. The service will provide impartial, expert energy advice and assisted digital support to consumers in England regarding clean heat and energy efficiency home improvements, helping consumers to understand and access government schemes, retrofit options, and energy-saving measures

Scope

Reference
ocds-h6vhtk-060889
Commercial tool
Standalone contract
Main category
services
Contract locations
UK

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
price

Submission & procedure

Procedure
Award procedure without prior publication of a call for competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end