PS.

RM6181 - Contract Award - Consumer Advise and Information Phoneline

DESNZ & DSIT Group CommercialcontractFind a Tender ↗Ref ocds-h6vhtk-06088932014L0024active

Estimated value

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services

Awarded value

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Suppliers

1

Lots

1

1 awarded

Published

19 Jan 2026

Description

To deliver the next phase of the Consumer Advice and Information (CAI) Phoneline service from March 2026. The service will provide impartial, expert energy advice and assisted digital support to consumers in England regarding clean heat and energy efficiency home improvements, helping consumers to understand and access government schemes, retrofit options, and energy-saving measures

Scope

Reference
ocds-h6vhtk-060889
Commercial tool
Standalone contract
Main category
services
Contract locations
UK

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
——price—

Submission & procedure

Procedure
Award procedure without prior publication of a call for competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

—

Award date

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Contract start

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Contract end

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Awarded to
HG
Hinduja Global Solutions UK Limited (HGS)