LAA Defence Solicitor Contact Centre and Civil Legal Advice Contract
Estimated value
£18.3m
Awarded value
£18.3m
Awarded 12 May 2024
Suppliers
1
Lots
1
1 awarded
Published
14 May 2024
Deadline 31 Oct 2023
Description
LAA Defence Solicitor Contact Centre and Civil Legal Advice Operator Service contract.
Scope
- Reference
- tender_402842/1355241
- Total value
- £18,305,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Nov 2024 to 30 Oct 2027
- CPV classifications
- 64200000 72253100
Submission & procedure
- Submission deadline
- 31 Oct 2023, 11:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£18.3m
Award date
12 May 2024
Contract start
01 Nov 2024
Contract end
30 Oct 2027
Awarded to
Awarded suppliers· 1 supplier
Awarded 12 May 2024 · Contract period 01 Nov 2024 — 30 Oct 2027
Award value
£18.3m
Other contracts from Ministry of Justice· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| National Homicide Service | contract | £24.4m | 01 May 2026 |
| Prisoner Telephony Services – Bridging Agreement | contract | £94.6m | 02 Mar 2026 |
| Reports Services Commissioned Through HMPPS Psychology Services Group (PSG) | contract | £17.0m | 21 Oct 2025 |
| Penrose Havering- Independent Approved Premises | contract | — | 17 Oct 2025 |
| Sustainability Data Service | contract | £1.1m | 15 Oct 2025 |
| Community Support for Men | contract | £712.0m | 26 Sept 2025 |
| Community Support for Men | contract | £712.0m | 26 Sept 2025 |
| Community Support for Men | contract | £712.0m | 26 Sept 2025 |
| Community Support for Men | contract | £712.0m | 26 Sept 2025 |
| Community Support for Men | contract | £712.0m | 26 Sept 2025 |
Other contracts awarded to Hinduja Global Solutions (HGS)· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| RM6181 - Contract Award - Consumer Advise and Information Phoneline | contract | — | 19 Jan 2026 |
| Outsourced Services | contract | — | 02 Oct 2025 |
| Outsourced Services | contract | — | 22 Sept 2025 |
| Single Service Centre - HGS | contract | £211.9m | 02 Dec 2024 |
| Provision of Outsourced Contact Centre Services | contract | £17.0m | 31 Aug 2023 |
| Covid 19 - Vaccinations Programme Vaccinations Helpline Service - Call Handling | call off | £25.0m | 29 Mar 2023 |
| Money Guidance Service | contract | — | 10 Mar 2022 |
| Provision of Contact Centre Services for The Single Service Centre HGS Contract | contract | £211.9m | 17 Feb 2022 |
| Contact Centres and Business Services | contract | £194.4m | 25 Aug 2021 |
| Provision of COVID 19 Vaccine Certification Service | contract | £25.0m | 24 Aug 2021 |