PS.

Contact Centre messaging and music on hold provider

Cambridgeshire District CouncilscontractContracts Finder ↗Ref CAMBDC001-DN285981-65958913SME suitablecomplete

Estimated value

£24k

Awarded value

£24k

Awarded 11 Oct 2017

Suppliers

1

Lots

1

1 awarded

Published

08 Dec 2017

Deadline 10 Sept 2017

Description

Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: # Designated & Experienced Account Management # Dedicated & Experienced Studio Help Desk # Highly Efficient Turn around of Orders < 3 working days with emergency turn around as required # Professional Voice Artists # High Quality Recordings to Contact Centre Standards # Secure Delivery of Recordings via FTP # Guaranteed Voice Availability # Access to, and use of, non copyright Music on Hold

Scope

Reference
CAMBDC001-DN285981-65958913
Total value
£24,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
01 Dec 2017 to 01 Dec 2020
CPV classifications
32500000 48210000 48500000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
10 Sept 2017, 11:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£24k

Award date

11 Oct 2017

Contract start

01 Dec 2017

Contract end

01 Dec 2020

Awarded to
PB
Premier Business Audio