Choice Based Lettings (CBL), Housing Register and Homelessness System
Estimated value
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Awarded value
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Suppliers
1
Lots
1
Published
18 Jun 2026
Description
The purpose of this project is to procure a comprehensive solution to support the operation and management of Durham Key Options, the Choice-Based Lettings (CBL) scheme used to advertise and allocate social rented homes across the county. The scheme enables properties from the local authority housing register and a range of partner landlords to be let transparently and efficiently. Collectively, partners within the scheme manage approximately 40,000 homes.
Scope
- Reference
- OPEN2026420
- Commercial tool
- Standalone contract
- Contract dates
- 14 Jun 2026 to 14 Jun 2029Possible extension to 14 Jun 2032
The Contract period is for an initial 3-year period, with the option to extend for a further 3 years, subject to satisfactory performance, service continuity, and the Council's future requirements. The anticipated go-live date for the new system is 1st December 2026, following a period of mobilisation and implementation.
- CPV classifications
- 48100000
- Contract locations
- North East England, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| System Architecture Diagram | — | quality | 5.00% |
| Statement of Works | — | quality | 10.00% |
| Product Roadmap and Development | — | quality | 5.00% |
| Training and Knowledge Transfer | — | quality | 10.00% |
| Hypercare and Post Hypercare Support | — | quality | 10.00% |
| System Demonstration | — | quality | 15.00% |
| Desirable System Functionality | — | quality | 10.00% |
| Pricing Schedule | • Element 1 - Fixed Price Implementation services - Weighting 12% • Element 2 - Ongoing annual subscription (e.g., subscription, support, hosting, maintenance)- Weighting 12% • Element 3 - Rate Card for additional professional services - Weighting 6% • Element 4 - Desirable System Functionality - Price Weighting 5% | price | 35.00% |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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