Electoral Management System (EMS)

Durham County CouncilcontractFind a TenderRef ocds-h6vhtk-0583ddProcurement Act 2023active
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Estimated value

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

19 Jun 2026

Description

Electoral Registration & Elections Management are statutory functions the Council must provide for. Both functions are managed in accordance with Government legislation/regulations. An electronic management system is absolutely key to delivering the service, particularly the elections aspect, in the statutory timescales that apply. The current software system is hosted on premise. The Council's digital services team are keen for the EMS to move onto a cloud platform to become more cost effective.

Scope

Reference
OPEN2026381
Commercial tool
Standalone contract
Contract dates
31 May 2026 to 31 May 2029
Possible extension to 31 May 2034

The Contract period is for an initial 3-year period, with the option to extend for 1 x 36 month period, then 1 final extension period of 1 x 24 months, subject to satisfactory performance, service continuity, and the Council's future requirements. The anticipated go-live date for the new system is 11th December 2026, following a 6-month period of mobilisation and implementation.

CPV classifications
48100000
Contract locations
North East England, United Kingdom

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
System Architecture Diagramquality4.00%
Statement of Worksquality10.00%
Product Roadmap and Developmentquality5.00%
Training and Knowledge Transferquality8.00%
Hypercare and Post Hypercare Supportquality8.00%
System Demonstrationquality15.00%
Desirable System Functionalityquality10.00%
PriceThe individual elements will be scored as follows: • Element 1 - Fixed Price Implementation services - Weighting 10% • Element 2 - Ongoing annual subscription (e.g., subscription, support, hosting, maintenance)- Weighting 15% • Element 3 - Automated Household/Canvass Response Service Charges - Total Weighting 7% • Element 4 - Rate Card for additional professional services - Weighting 3% • Element 5 - Desirable System Functionality - Price Weighting 5%cost40.00%

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to