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165,209 noticesclosed · sorted by publication date

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Time to close

Value

Type

Buyer

Notice

CLOSED

03 Jul

—

Estimated

Closed

FTS · Services

New College Lanarkshire

Provision of Occupational Health - New College Lanarkshire

Administration services· Published 03 Jul

CLOSED

03 Jul

—

Estimated

Modification

FTS

Betsi Cadwaladr University Health Board

BCU-ITT-62811 - NEXT DAY TRANSFER OF FROZEN PATHOLOGY SAMPLES

· Published 03 Jul

CLOSED

03 Jul

—

Estimated

Modification

FTS

Department for Work & Pensions

Auto Legacy Processes

· Published 03 Jul

CLOSED

03 Jul

—

Estimated

Modification

FTS

St Helens Council

Complex Care FPS for Individuals Resident in, or funded by St Helens

· Published 03 Jul

CLOSED

15 Jun

—

Estimated

Closed

East Sussex County Council

Taxi and MPV (1-8 seats) Passenger Assistant - Taxi and MPV (1-8 seats) Passenger Assistant

Transport services· Published 03 Jul

CLOSED

03 Jul

—

Estimated

Modification

FTS

The Mayor and Commonalty and Citizens of the City of London

FPEP Furniture

· Published 03 Jul

CLOSED

03 Jul

—

Estimated

Modification

FTS

East of England Ambulance Service NHS Trust Headquarters

EEAST - Chemical, Biological, Radioactive and Nuclear Protection Suits and Gas-Tight Suits and Associated Products (26-T04)

· Published 03 Jul

CLOSED

03 Jul

—

Estimated

Modification

FTS

Liverpool City Region Combined Authority

Kingsway Tunnel Refurbishment (Dado Panels)

· Published 03 Jul

CLOSED

03 Jul

—

Estimated

Closed

Leicester City Council

37032 - ELMBROOK

Transport services· Published 03 Jul

CLOSED

03 Jul

—

Estimated

Modification

FTS

Liverpool City Region Combined Authority

Merseytravel Electrical Framework 2026-2030

· Published 03 Jul

CLOSED

02 Jul

—

Estimated

Modification

FTS

City & County of Swansea

Contract for Event Medical Cover

· Published 02 Jul

CLOSED

02 Jul

—

Estimated

Modification

FTS

CENTRE FOR PROCESS INNOVATION LIMITED

Specialist Filters

· Published 02 Jul

CLOSED

02 Jul

—

Estimated

Modification

FTS

Launceston Town Council

Conversion of a former Bank to Library Hub

· Published 02 Jul

CLOSED

02 Jul

—

Estimated

Modification

FTS

Launceston Town Council

Launceston Town Council Ground Workers' Compound - New Build

· Published 02 Jul

CLOSED

02 Jul

—

Estimated

Modification

FTS

CITY HOSPITALS INDEPENDENT COMMERCIAL ENTERPRISES LIMITED

Electric Van Lease

· Published 02 Jul

CLOSED

02 Jul

—

Estimated

Modification

FTS

B3Living

Electrical Periodic Testing & Remedial Works

· Published 02 Jul

CLOSED

02 Jul

—

Estimated

Modification

FTS

B3Living

Wastewater & Sewerage Drain Maintenance Services

· Published 02 Jul

CLOSED

02 Jul

—

Estimated

Modification

FTS

Luton Council

AT1255 Services for Supported Accommodation DN701674

· Published 02 Jul

CLOSED

01 Jul

—

Estimated

Modification

FTS

Ipswich Borough Council

Barrow Store Welfare Premises installation

· Published 01 Jul

CLOSED

01 Jul

—

Estimated

Modification

FTS

Wrexham County Borough Council

Proc-25-317 | Dry Cleaning Services

· Published 01 Jul

Page 1 of 8261

Notice peek

ClosedCF · d89f04bec175

Briefing and Early Engagement - HMRC Contact Centre as a Service

H M REVENUE & CUSTOMS

Status

Closed

Estimated

—

Published

09 Dec 2024

Key facts

Notice ID: cf-f652594e-a318-47dc-bfa2-d89f04bec175
CPV code: 48512000 · Software packages
Source: Contracts Finder

Timeline

Published
09 Dec 2024

Description

HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional details for suppliers and inviting participation in an EOI Supplier Briefing Event. Key Information The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products; 2. Service design, implementation and configuration services; 3. Run & Support services, including proactive maintenance and testing; 4. Ongoing Run & Optimise services with an option for incentivised innovation and optimisation The department intends to seek bids from System Integrators (Implementation Partner(s)) in collaboration with CCaaS Software Vendors. Next Steps Two key documents have been made available as part of this notice: 1. CCaaS Programme Briefing Notice - A high-level overview of the programme, including its scope and indicative commercial timelines 2. Supplier Briefing Event Attendance Request Form - Suppliers interested in attending the EOI Supplier Briefing Event must complete and return this form To be invited to the EOI Supplier Briefing Event, suppliers must meet a set of criteria as outlined in the form. Further Details • This stage of early market engagement remains informal and will assist HMRC in understanding market capabilities and refining its specifications • Participation is by invitation only and will be at HMRC's discretion • Procurement under the Competitive Flexible Procedure, in accordance with the Procurement Act 2023, is anticipated to commence in early 2025. Key Dates and Registration • Suppliers wishing to participate must download and complete the Supplier Briefing Event Attendance Request Form by 17th January 2025. Invitations to the EOI Supplier Briefing Event will be issued following a review against the criteria. Disclaimer - This notice is issued as part of HMRC's transparency and engagement processes under the Procurement Act 2023 (PA23), and should be regarded as satisfying part of the statutory requirements prior to the formal launch of the procurement process. - HMRC reserves the right to amend, revise or cancel any part of this engagement, including but not limited to the criteria, scope, timelines or approach outlined in this notice, the CCaaS Programme Briefing Notice or the Supplier Briefing EOI Form. Nothing in this notice or related documents commits HMRC to any specific approach, criteria or timetable. - This notice does not constitute an Expression of Interest (EOI) or the start of the formal procurement process. HMRC reserves the right to amend its engagement approach as the programme evolves. For more information, please see the CCaaS Programme Briefing Notice.