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TenderFTS · 06a887

Third Line IT Infrastructure Support and Network Operations Centre Services

COTTSWAY HOUSING ASSOCIATION LIMITED
Closes in
8d
19 Jun 2026
Estimated
£167k
Services
Published
29 May 2026

Key facts

Notice ID
ocds-h6vhtk-06a887
CPV code
72000000 · IT services
Contract type
services
Source
Find a Tender

Timeline

  1. Published
    29 May 2026
  2. Submission deadline
    19 Jun 2026 · 8 days from now

Description

The primary objectives of this tender are to: • Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. • Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. • Establish meaningful, contractually backed response times for monitoring alerts and incident notification. • Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. • Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. • Deliver active, accountable account management with a named contact and regular service reviews. • Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work. Further information available in the ITT document in In-Tend. https://in-tendhost.co.uk/cottsway/aspx/Home. Please note that all correspondence regarding this tender should be made via the correspondence section in In-Tend.

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