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Page 11 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

26 May

—

Estimated

Modification

FTS

East Suffolk and North Essex NHS Foundation Trust

Minimally Invasive Surgery & Energy Devices

· Published 26 May

CLOSED

26 May

—

Estimated

Modification

FTS

Department for Science, Innovation & Technology

Prj_5970 - ITT - Purchase of carbon credits as part of the construction of a new HQ for the European Centre of Medium Range Weather Forecasts

· Published 26 May

CLOSED

25 May

—

Estimated

Closed

FTS · Services

The City of Edinburgh Council

Taxi and Private Hire Car Intermediate Course First Aid Awareness Provision

Education & training· Published 25 May

CLOSED

05 Jun

£2.7m

Estimated

Closed

New College Swindon

CA17784 - Subcontract provision for 2026_27

Education & training· Published 22 May

CLOSED

22 May

—

Estimated

Modification

FTS

SUPC Ltd

Security & Cleaning Services

· Published 22 May

CLOSED

22 May

—

Estimated

Modification

FTS

Science Museum Group

Horrible Science: Cosmic Chaos Exhibition - Summative Evaluation

· Published 22 May

CLOSED

22 May

—

Estimated

Modification

FTS

Ashfield District Council

TF06 Green Ashfield - Delivery

· Published 22 May

CLOSED

02 Jun

—

Estimated

Closed

Dorset Council

Market Engagement for Respite and Short Breaks

Health & social· Published 22 May

CLOSED

22 May

—

Estimated

Closed

FTS · Services

University of Dundee

UoD-EFM151-TC-2026 - HVAC Hard FM

Furniture & furnishings· Published 22 May

CLOSED

22 May

—

Estimated

Modification

FTS

Swindon Borough Council

Complex Care Residential Provision and Short Breaks Overnight Respite for Disabled/SEND Children.

· Published 22 May

CLOSED

21 May

—

Estimated

Modification

FTS

THE GUINNESS PARTNERSHIP LIMITED

Mechanical, Electrical, and Plumbing Servicing and Capital Works

· Published 21 May

CLOSED

21 May

—

Estimated

Modification

FTS

CLARION HOUSING GROUP LIMITED

BRML000015 Crystal Palace Park Main Contractor

· Published 21 May

CLOSED

21 May

—

Estimated

Closed

FTS · Services

Forestry and Land Scotland

FLS-1801 Waste Management Services

Transport equipment· Published 21 May

CLOSED

21 May

—

Estimated

Modification

FTS

Rochford Districtg Council

Mill Hall Arts & Events Centre Operator

· Published 21 May

CLOSED

21 May

—

Estimated

Modification

FTS

UK Atomic Energy Authority

Supply and Install of 415V AC Distribution, Metering and Inter-Trip Panels

· Published 21 May

CLOSED

01 Mar

£150k

Estimated

Closed

DEFRA

HR Investigation Services

Business services· Published 21 May

CLOSED

20 May

—

Estimated

Modification

FTS

Joseph Chamberlain Sixth Form College

Joseph Chamberlain 6th Form College MFD Partner

· Published 20 May

CLOSED

20 May

—

Estimated

Modification

FTS

The Police and Crime Commissioner for Humberside

Victim Single Needs Assessment

· Published 20 May

CLOSED

20 May

—

Estimated

Modification

FTS

Department for Education

T Levels Generation 2 Wave 4

· Published 20 May

CLOSED

20 May

—

Estimated

Modification

FTS

Leicester City Council

SCE0026 - Mental Health Wellbeing and Recovery Services

· Published 20 May

Page 11 of 8764

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Notice peek

ClosedCF · d89f04bec175

Briefing and Early Engagement - HMRC Contact Centre as a Service

H M REVENUE & CUSTOMS

Status

Closed

Estimated

—

Published

09 Dec 2024

Key facts

Notice ID: cf-f652594e-a318-47dc-bfa2-d89f04bec175
CPV code: 48512000 · Software packages
Source: Contracts Finder

Timeline

Published
09 Dec 2024

Description

HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional details for suppliers and inviting participation in an EOI Supplier Briefing Event. Key Information The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products; 2. Service design, implementation and configuration services; 3. Run & Support services, including proactive maintenance and testing; 4. Ongoing Run & Optimise services with an option for incentivised innovation and optimisation The department intends to seek bids from System Integrators (Implementation Partner(s)) in collaboration with CCaaS Software Vendors. Next Steps Two key documents have been made available as part of this notice: 1. CCaaS Programme Briefing Notice - A high-level overview of the programme, including its scope and indicative commercial timelines 2. Supplier Briefing Event Attendance Request Form - Suppliers interested in attending the EOI Supplier Briefing Event must complete and return this form To be invited to the EOI Supplier Briefing Event, suppliers must meet a set of criteria as outlined in the form. Further Details • This stage of early market engagement remains informal and will assist HMRC in understanding market capabilities and refining its specifications • Participation is by invitation only and will be at HMRC's discretion • Procurement under the Competitive Flexible Procedure, in accordance with the Procurement Act 2023, is anticipated to commence in early 2025. Key Dates and Registration • Suppliers wishing to participate must download and complete the Supplier Briefing Event Attendance Request Form by 17th January 2025. Invitations to the EOI Supplier Briefing Event will be issued following a review against the criteria. Disclaimer - This notice is issued as part of HMRC's transparency and engagement processes under the Procurement Act 2023 (PA23), and should be regarded as satisfying part of the statutory requirements prior to the formal launch of the procurement process. - HMRC reserves the right to amend, revise or cancel any part of this engagement, including but not limited to the criteria, scope, timelines or approach outlined in this notice, the CCaaS Programme Briefing Notice or the Supplier Briefing EOI Form. Nothing in this notice or related documents commits HMRC to any specific approach, criteria or timetable. - This notice does not constitute an Expression of Interest (EOI) or the start of the formal procurement process. HMRC reserves the right to amend its engagement approach as the programme evolves. For more information, please see the CCaaS Programme Briefing Notice.