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Page 12 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

20 May

—

Estimated

Closed

Frimley Health NHS Foundation Trust

Provision of Town Planning Services

Architecture & engineering· Published 20 May

CLOSED

19 May

—

Estimated

Modification

FTS

Bromsgrove District Council

The Council requires a mobile coffee style catering provider to supply hot and cold drinks and light refreshments at Sanders Park

· Published 19 May

CLOSED

19 May

—

Estimated

Modification

FTS

Isle of Wight Council

LOT 1)- Body Removal West Wight; (LOT 2)- Body Removal East Wight; and (LOT 3)- Body Transfers

· Published 19 May

CLOSED

19 May

—

Estimated

Modification

FTS

Royal Borough of Greenwich

Home First, Discharge to Assess & Recovery Beds

· Published 19 May

CLOSED

19 May

—

Estimated

Modification

FTS

Ministry of Defence, DIO,

Provision of a Locally Employed Civilian (LEC) HR Pay and Records Platform

· Published 19 May

CLOSED

20 Mar

—

Estimated

Closed

National Highways

Awarded contract for ITEP0910 - MP Reporting Solutions Operate, Maintain and Continuous Improvement

Software packages· Published 19 May

CLOSED

06 Mar

—

Estimated

Closed

Lincolnshire County Council

Marketing & Communication Services For UK Food Valley

Business services· Published 19 May

CLOSED

18 May

—

Estimated

Modification

FTS

Dorset & Wiltshire Fire and Rescue Authority

Inspection and Testing of Roof Lines, Anchor, Abseiling, Flagpoles and Fixed Ladders 2026

· Published 18 May

CLOSED

18 May

—

Estimated

Modification

FTS

London Borough of Barking and Dagenham

Alternative Provision Services for Interventions for KS4 Provision

· Published 18 May

CLOSED

18 May

£64k

Estimated

Closed

Blackpool Council

101 Ribble Road

Construction work· Published 18 May

CLOSED

18 May

—

Estimated

Modification

FTS

Tees Valley Combined Authority

TVCA-PROC-0606 - Business Tees Valley Website Development

· Published 18 May

CLOSED

17 May

—

Estimated

Modification

FTS

St Christopher's Multi Academy Trust

Provision of Outsourced Catering Service

· Published 17 May

CLOSED

17 May

—

Estimated

Modification

FTS

Equals Trust

Provision of ICT Managed Services

· Published 17 May

CLOSED

15 May

—

Estimated

Modification

FTS

UK Industrial Fusion Solutions Ltd

Procurement of 15/15 Ti Austenitic Stainless-Steel Plates

· Published 15 May

CLOSED

15 May

—

Estimated

Modification

FTS

Leicester City Council

SCE0016 - Children's Social Care and Community Safety

· Published 15 May

CLOSED

15 May

—

Estimated

Modification

FTS

Leicester City Council

SCE0014 - Support for families with children and young people at risk of hospitalisation or who are leaving hospital.

· Published 15 May

CLOSED

15 May

—

Estimated

Modification

FTS

Leicester City Council

SCE0009 - Enderby Childrens Home

· Published 15 May

CLOSED

15 May

—

Estimated

Modification

FTS

Leicester City Council

Children's Social Care and Community Safety

· Published 15 May

CLOSED

06 Mar

—

Estimated

Closed

Lincolnshire County Council

Marketing & Communication Services For UK Food Valley

Business services· Published 15 May

CLOSED

04 Jun

£2.0m

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Health Products/Medical Equipment

Medical equipment· Published 14 May

Page 12 of 8764

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Notice peek

ClosedCF · d89f04bec175

Briefing and Early Engagement - HMRC Contact Centre as a Service

H M REVENUE & CUSTOMS

Status

Closed

Estimated

—

Published

09 Dec 2024

Key facts

Notice ID: cf-f652594e-a318-47dc-bfa2-d89f04bec175
CPV code: 48512000 · Software packages
Source: Contracts Finder

Timeline

Published
09 Dec 2024

Description

HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional details for suppliers and inviting participation in an EOI Supplier Briefing Event. Key Information The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products; 2. Service design, implementation and configuration services; 3. Run & Support services, including proactive maintenance and testing; 4. Ongoing Run & Optimise services with an option for incentivised innovation and optimisation The department intends to seek bids from System Integrators (Implementation Partner(s)) in collaboration with CCaaS Software Vendors. Next Steps Two key documents have been made available as part of this notice: 1. CCaaS Programme Briefing Notice - A high-level overview of the programme, including its scope and indicative commercial timelines 2. Supplier Briefing Event Attendance Request Form - Suppliers interested in attending the EOI Supplier Briefing Event must complete and return this form To be invited to the EOI Supplier Briefing Event, suppliers must meet a set of criteria as outlined in the form. Further Details • This stage of early market engagement remains informal and will assist HMRC in understanding market capabilities and refining its specifications • Participation is by invitation only and will be at HMRC's discretion • Procurement under the Competitive Flexible Procedure, in accordance with the Procurement Act 2023, is anticipated to commence in early 2025. Key Dates and Registration • Suppliers wishing to participate must download and complete the Supplier Briefing Event Attendance Request Form by 17th January 2025. Invitations to the EOI Supplier Briefing Event will be issued following a review against the criteria. Disclaimer - This notice is issued as part of HMRC's transparency and engagement processes under the Procurement Act 2023 (PA23), and should be regarded as satisfying part of the statutory requirements prior to the formal launch of the procurement process. - HMRC reserves the right to amend, revise or cancel any part of this engagement, including but not limited to the criteria, scope, timelines or approach outlined in this notice, the CCaaS Programme Briefing Notice or the Supplier Briefing EOI Form. Nothing in this notice or related documents commits HMRC to any specific approach, criteria or timetable. - This notice does not constitute an Expression of Interest (EOI) or the start of the formal procurement process. HMRC reserves the right to amend its engagement approach as the programme evolves. For more information, please see the CCaaS Programme Briefing Notice.