PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
184
New notices
Posted · 30d
7,409
All notice types
Awarded · 7d
947
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 14 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
26 Jun
—
Awarded
Tender
FTS · Services
EL
East Lothian Council
Housing Support for care experienced young people (East Lothian Council)
Real estate· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS
BH
BELFAST HEALTH AND SOCIAL CARE TRUST
Immunoglobulin Homecare (Human Normal) (Hizentra)
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
CF
HP
High Peak Borough Council & Staffordshire Moorlands District Council
CCTV Maintenance Contract
Security & defence· Published 26 Jun
AWARDED
26 Jun
£94k
Awarded
Below-thresh.
CF
US
UK SHARED BUSINESS SERVICES LIMITED
DDaT26259 - Enterprise IT Service Management and Asset Management SaaS Platform
Software packages· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS · Supplies
SB
Swindon Borough Council
Microsoft 2025
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS
PC
PLYMOUTH COMMUNITY HOMES LIMITED
Mechanical & Electrical Engineering Services for Brake Farm
· Published 26 Jun
AWARDED
26 Jun
£163k
Awarded
Tender
CF
TC
The Christie Hospital NHS Foundation Trust
Food to Go - Patient and Retail
Food & beverages· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS · Services
NH
NHS HAMPSHIRE AND THE ISLE OF WIGHT INTEGRATED CARE BOARD
Fertility Investigations
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS
BH
BELFAST HEALTH AND SOCIAL CARE TRUST
Immunoglobulin Homecare (Human Normal) (Hizentra)
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS
SF
St Francis of Assisi Catholic Academy Trust - Catering Tender
St Francis of Assisi Catholic Academy Trust - Cleaning Tender
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS · Services
TQ
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Outpatient Network Gastroenterology Insourcing
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
CF
LC
Leicestershire County Council
S402 Mainstream taxi to Kibworth Mead Academy
Transport services· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS
LB
London Borough of Enfield
Chartered Institute of Housing Courses
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
CF
LC
Leicester City Council
37016 - babington acadmey
Transport services· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS
ST
Sheffield Teaching Hospitals NHS Foundation Trust
STCH - Provision of Funeral Services
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
CF
TC
The Christie Hospital NHS Foundation Trust
Supply of Meat
Hotel & restaurant· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS
LC
Lincolnshire County Council
EMMS - Digital Technology Specialists
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS
DO
Department of Health & Social Care
DHSC: Thirlwall Inquiry Media Support
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS
DF
Department for Work & Pensions
Executive Master in Public Policy - Level 3 of the Policy Profession Standards
· Published 26 Jun
AWARDED
26 Jun
—
Awarded
Tender
FTS
LN
LONDON NORTH EASTERN RAILWAY LIMITED
Mk4 Wheelset Overhaul Contract
· Published 26 Jun
Page 14 of 23300
PreviousNext