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165,209 noticesclosed · sorted by publication date

Page 14 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

01 May

—

Estimated

Closed

FTS · Services

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Dental Services - Pembrokeshire

Health & social· Published 01 May

CLOSED

01 May

—

Estimated

Closed

FTS · Services

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Dental Services - Ceredigion

Health & social· Published 01 May

CLOSED

01 May

—

Estimated

Modification

FTS

PLYMOUTH COMMUNITY HOMES LIMITED

Commercial Portfolio

· Published 01 May

CLOSED

01 May

—

Estimated

Closed

FTS · Works

The City of Edinburgh Council

Former Castlebrae High School Residential Scheme

Construction work· Published 01 May

CLOSED

08 May

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WC1680030 - CY-AYN-CISP Tool: 124359-F/U PPM Remedial - Replacement of Chiller- Works WC1831796 - CY-DHK-CIDP Tool Ref: 124360- FY26/27-F/U PPM Remedial - Replacement of Chiller- Works

Industrial machinery· Published 01 May

CLOSED

30 Apr

—

Estimated

Modification

FTS

Kent County Council

Highways Urban Grass, Shrubs & Hedges Maintenance

· Published 30 Apr

CLOSED

30 Apr

—

Estimated

Modification

FTS

Defence Equipment and Support

714964450 - Engineering Delivery Partner (EDP) Future Contract - PD1 - Pipeline Notice (UK 1)

· Published 30 Apr

CLOSED

30 Apr

—

Estimated

Modification

FTS

Stevenage Borough Council

SBC 0126 Provision of Property Management Services and Business Support Services at the Business Technology Centre (BTC) and Chells Industrial Units (CIU)

· Published 30 Apr

CLOSED

30 Mar

£235k

Estimated

Closed

Royal Borough of Kingston Upon Thames

Wide Area Network (WAN) Services

Radio & TV equipment· Published 30 Apr

CLOSED

07 Jun

—

Estimated

Closed

Shropshire Council

North West Relief Road Project

Construction work· Published 30 Apr

CLOSED

02 Apr

£85k

Estimated

Closed

Cumberland Council

Minor Works Framework - Solway Community School - Sports Hall Boiler

Construction work· Published 30 Apr

CLOSED

30 Apr

—

Estimated

Modification

FTS

Rutland County Council

RCC-1608 Rutland Residential Children's Home management and Service Delivery

· Published 30 Apr

CLOSED

29 Apr

—

Estimated

Modification

FTS

Tees Valley Combined Authority

TVCA-PROC-0297 Provision of on-street electric vehicle charging infrastructure

· Published 29 Apr

CLOSED

29 Apr

—

Estimated

Modification

FTS

Department for Education

project_9810 Social Work Induction Programme (SWIP)

· Published 29 Apr

CLOSED

29 Apr

—

Estimated

Closed

FTS · Services

The Police and Crime Commissioner for Northumbria

Repairs & Maintenance of Water Hygiene Systems

· Published 29 Apr

CLOSED

29 Apr

—

Estimated

Closed

FTS · Services

The Crown Estate

Outer Dowsing

Petroleum & fuel· Published 29 Apr

CLOSED

29 Apr

—

Estimated

Closed

FTS · Services

The Crown Estate

Dogger Bank South (East)

Petroleum & fuel· Published 29 Apr

CLOSED

29 Apr

—

Estimated

Closed

FTS · Services

The Crown Estate

Dogger Bank South (West)

Petroleum & fuel· Published 29 Apr

CLOSED

29 Apr

—

Estimated

Modification

FTS

Greater London Authority

Homes Off the Streets Clearing House and Tenancy Sustainment Teams

· Published 29 Apr

CLOSED

29 Apr

—

Estimated

Closed

FTS · Services

NHS Wales LHBs & Trusts

General Medical Services Vacant Practice

Health & social· Published 29 Apr

Page 14 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025