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165,209 noticesclosed · sorted by publication date

Page 15 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

08 May

£20.0m

Estimated

Closed

Sizewell C Limited

Fire and Rescue Services

Transport equipment· Published 29 Apr

CLOSED

08 May

£40.0m

Estimated

Closed

Sizewell C Limited

Instrumentation and Monitoring

Electrical machinery· Published 29 Apr

CLOSED

28 Apr

—

Estimated

Modification

FTS

North Northamptonshire Council

North Northamptonshire Council Provision of Cremator Servicing and Maintenance at Kettering Crematorium (RFQ)

· Published 28 Apr

CLOSED

28 Apr

—

Estimated

Modification

FTS

LOCAL SPACE

Insurance Services

· Published 28 Apr

CLOSED

08 May

—

Estimated

Closed

West Suffolk NHS Foundation Trust

CA17712 - Paediatric autism assessment capacity

Health & social· Published 28 Apr

CLOSED

28 Apr

—

Estimated

Modification

FTS

Dudley Metropolitan Borough Council

Servicing, Maintenance and Repair of Domestic & Commercial Heating Systems

· Published 28 Apr

CLOSED

28 Apr

—

Estimated

Modification

FTS

Dudley Metropolitan Borough Council

Electrical Inspection, Repairs and Installations Contract

· Published 28 Apr

CLOSED

28 Apr

—

Estimated

Modification

FTS

Nottingham City Council

CPU 6172 Supply and Delivery of Frozen & refrigerated Food, Groceries and Fresh Meat

· Published 28 Apr

CLOSED

07 May

—

Estimated

Closed

WINKLE - BOTTOM LTD

External redecorations and associated external and internal repairs

Repair & maintenance· Published 28 Apr

CLOSED

28 Apr

—

Estimated

Modification

FTS

Great Places Housing Group Limited

Retrofit Installers

· Published 28 Apr

CLOSED

08 May

£100k

Estimated

Closed

The Oil & Pipelines Agency

GB-Plumley: OPA/T823 - Wireline Services

Oil & gas services· Published 28 Apr

CLOSED

05 May

£5.0m

Estimated

Closed

Eiffage Kier JV HS2 Main Civils Works, Lots C2 & C3

EKFB JV - Highways Works - NC2A draft

Construction work· Published 28 Apr

CLOSED

05 May

£5.0m

Estimated

Closed

Eiffage Kier JV HS2 Main Civils Works, Lots C2 & C3

EKFB JV - Highways Works - NC2A

Construction work· Published 28 Apr

CLOSED

08 May

£100k

Estimated

Closed

London Museum

GB-London: Commercial Events and Programme Production Partner

Business services· Published 28 Apr

CLOSED

28 Apr

—

Estimated

Modification

FTS

Trowbridge Town Council

Fire Alarms, Intruder Alarms & Access Control Testing, Maintenance and Monitoring.

· Published 28 Apr

CLOSED

27 Apr

—

Estimated

Modification

FTS

University Hospitals Plymouth

PPSA - Pharmacy Logistics Service

· Published 27 Apr

CLOSED

27 Apr

—

Estimated

Closed

FTS · Services

Scottish Government

Maintenance & Repair of Vessel Propulsion Drives

Repair & maintenance· Published 27 Apr

CLOSED

27 Apr

—

Estimated

Modification

FTS

Westmorland and Furness Council

Repair Works at Thorncliffe Cemetery Gatehouse and Former Roman Catholic Chapel, Barrow in Furness

· Published 27 Apr

CLOSED

27 Apr

—

Estimated

Modification

FTS

Chesterfield Borough Council

Thorntree Court Roof Replacement

· Published 27 Apr

CLOSED

27 Apr

—

Estimated

Modification

FTS

UNITED UTILITIES WATER LIMITED

PRO004920-Services-Framework-Mechanical Services

· Published 27 Apr

Page 15 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025