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165,209 noticesclosed · sorted by publication date

Page 18 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

30 Apr

—

Estimated

Closed

Ministry of Defence, DIO,

Cost & Capability of Low-Cost Remotely Operated Uncrewed Surface Vehicle

Transport equipment· Published 19 Apr

CLOSED

18 Apr

—

Estimated

Modification

FTS

Queen's University Belfast

260083 - Contract for Supply, Delivery, Installation & Commissioning of a High Throughput Live-Cell Imaging System and associated maintenance, ancillary and consumables.

· Published 18 Apr

CLOSED

07 May

—

Estimated

Closed

Northampton College

CA17624 - Northampton College - Brand Identity Rollout and Application Services

Business services· Published 17 Apr

CLOSED

07 May

—

Estimated

Closed

Northampton College

CA17621 - Northampton College - For the provision of Design Services

Business services· Published 17 Apr

CLOSED

27 Apr

—

Estimated

Closed

New College Swindon

CA17623 - Electrical Materials

Electrical machinery· Published 17 Apr

CLOSED

17 Apr

—

Estimated

Modification

FTS

Liverpool City Council

Extra Care Services

· Published 17 Apr

CLOSED

27 Apr

—

Estimated

Closed

New College Swindon

CA17622 - Animal Feed, Ancillary Products and Accessories

Food & beverages· Published 17 Apr

CLOSED

22 Apr

£1.0m

Estimated

Closed

BIP SOLUTIONS LIMITED

Kier Infrastructure - Construction Testing Services

Architecture & engineering· Published 17 Apr

CLOSED

11 Feb

—

Estimated

Closed

National Audit Office

NAO Case Management Solution for Financial Audits

IT services· Published 17 Apr

CLOSED

17 Apr

—

Estimated

Modification

FTS

Rochdale Borough Council

Framework Agreement for in House Support Services

· Published 17 Apr

CLOSED

17 Apr

—

Estimated

Modification

FTS

NATIONAL GAS TRANSMISSION PLC

Ambergate training facility building & fabrication / welding workshop

· Published 17 Apr

CLOSED

17 Apr

—

Estimated

Modification

FTS

Wyre Borough Council

Marine Hall Theatre Operating Contract

· Published 17 Apr

CLOSED

16 Apr

—

Estimated

Modification

FTS

Guy's and St Thomas' NHS Foundation Trust

Fire Protective Walling North-Wing Generator STH

· Published 16 Apr

CLOSED

16 Apr

—

Estimated

Modification

FTS

St Joseph's Catholic School and Sixth form - Catering tender

· Published 16 Apr

CLOSED

16 Apr

—

Estimated

Modification

FTS

Kings Heath Secondary School

Kings Heath Secondary School ~ Cleaning Tender

· Published 16 Apr

CLOSED

16 Apr

—

Estimated

Modification

FTS

Leicester City Council

Provision of an Income Management System & Associated Services

· Published 16 Apr

CLOSED

05 May

£120k

Estimated

Closed

Marden Parish Council

Marden Parish Council Pavilion Refurbishment

Construction work· Published 16 Apr

CLOSED

20 Apr

£30.0m

Estimated

Closed

BIP SOLUTIONS LIMITED

Kier Infrastructure - Ground Investigation

Construction work· Published 16 Apr

CLOSED

20 Apr

£10.0m

Estimated

Closed

BIP SOLUTIONS LIMITED

Kier Infrastructure - Archaeological trial trenching

Construction work· Published 16 Apr

CLOSED

16 Apr

£870k

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Bramcote External Refurbishments to 21 properties - FY2026/27 - Amey Central Region - West

Construction work· Published 16 Apr

Page 18 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025