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PO
TenderFTS · 050efb

Horizon Replacement Services - Replacement Service Provider and COTS-EPOS-SaaS

Post Office Limited
Status
complete
Estimated
—
Published
12 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-050efb
Source
Find a Tender

Timeline

  1. Published
    12 Jun 2026

Description

Please note that the standstill period for Lot 2 of this procurement has been extended until 26 June 2026, therefore the earliest the contract can be signed will be 27 June 2026. Please note that the standstill period for Lot 2 of this procurement has been extended until 15th June 2026, therefore the earliest the contract can be signed will be the 16th June 2026. Lot 1 - Replacement Service Provider - the replacement service provider will transition the service from the incumbent supplier, Fujitsu Services Limited ("FSL" or "Fujitsu"), on a Walk In Take Over ("WITO") basis, provide some optional service stabilisation upgrades and, longer term, transformation of Horizon and its related systems to Cloud based technologies. Lot 2 - COTS-EPOS-SaaS - a fully supplier supported and maintained commercial off-the-shelf ("COTS") EPOS system, provided as software as a service ("SaaS"). The system must meet the Authority's specific requirements with minimal bespoke customisations. The Supplier will provide ongoing support, updates, and optimisation services. Physical deployment of technology to branches is not included.

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