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490,197 noticesawarded · sorted by publication date

Page 22 of 24510

Time to close

Value

Type

Buyer

Notice

AWARDED

09 Jun

—

Awarded

Tender

FTS

South London and Maudsley NHS Foundation Trust

Southwark Recovery Space

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

HAMPSHIRE COUNTY COUNCIL

PCI_LotA_187 Four Marks and Medstead Junction VISSIM Model - Access, Procedure and Managing Commissions

Architecture & engineering· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS · Supplies

NHS Blood and Transplant

Launch Diagnostics

Medical equipment· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

Chesterfield Borough Council

Project Management Support

Other services· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

HAMPSHIRE COUNTY COUNCIL

PCI_LotA_169 Whitehill Bordon: Station Road Crossroads & Adjacent Shared Use Path

Architecture & engineering· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS · Services

Torus62 Limited

Torus62 Ltd,C3.3&4,May26-Stairlift Specialists Lts t/as Mobility Living Cntr

Repair & maintenance· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

East Lindsey District Council

Maintenance and Servicing of Ventilation and Air Conditioning Installations

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

HAMPSHIRE COUNTY COUNCIL

PCI_LotB8_181 Bat Survey Support

Architecture & engineering· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

BATH SPA UNIVERSITY

MacBook Airs - Nov 2023

Office & computing· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

Cabinet Office

Procurement of vehicles for GCS

Transport equipment· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

HM Land Registry

Music Licence 2026 - 2027

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

Oxfordshire County Council

Intercountry Adoption Services

· Published 09 Jun

AWARDED

09 Jun

£90k

Awarded

Below-thresh.

Rotherham Metropolitan Borough Council

External Pre-patching & Cleaning Works

Construction work· Published 09 Jun

AWARDED

09 Jun

£240k

Awarded

Tender

NHSE - COMMERCIAL

National Neighbourhood Health Implementation Programme

Business services· Published 09 Jun

AWARDED

09 Jun

£240k

Awarded

Tender

NHSE - COMMERCIAL

National Neighbourhood Health Implementation Programme

Business services· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

Broadland Housing Association Limited

Out of Hours Telephone Answering Service

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

Transport for London

Contract Award Notice for Wabtec Group Trams Brake Caliper Overhaul

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Closed

FTS · Services

NHS Greater Glasgow and Clyde

Asbestos Surveying & Analytical Services

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

BATH SPA UNIVERSITY

Renewal of support for Locksbrook data centre

Software packages· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

City & County of Swansea

Contract for replacement of existing windows and doors

· Published 09 Jun

Page 22 of 24510

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Notice peek

TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED

Status

active

Awarded

£417k

Services

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06ab5f
CPV code: 79342310 · Business services
Contract type: services
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to provide dashboards, transcribe calls to text, create and send surveys with Affinity Water branding and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys and voice calls. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other in-house platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.

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