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175,267 noticesclosed · sorted by publication date

Page 294 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

28 Mar

—

Estimated

Closed

UK Research & Innovation

UKRI-4762 BGS - Environmental monitoring borehole installation for assessing contamination

Oil & gas services· Published 20 Feb

CLOSED

20 Mar

—

Estimated

Closed

London Borough of Lambeth

3 Schools Roofing

Construction work· Published 20 Feb

CLOSED

28 Mar

—

Estimated

Closed

Durham County Council

Framework for Supply and Delivery of LED Luminaires

Transport equipment· Published 20 Feb

CLOSED

21 Mar

£225k

Estimated

Closed

Gloucestershire County Council

Supply of a Registration Service Management System (for the booking and administration of services relating to statutory registration of Births, Deaths, Ceremonies and associated services)

IT services· Published 20 Feb

CLOSED

30 Mar

—

Estimated

Closed

University of Leeds

Provision of Livestock Feed for Pigs

Food & beverages· Published 20 Feb

CLOSED

16 Apr

£97.0m

Estimated

Closed

Richmond Council

Residential and Nursing Care Services

Health & social· Published 20 Feb

CLOSED

26 Mar

£20.0m

Estimated

Closed

TUCO Ltd

Temporary & Permanent Staff TS25

Business services· Published 20 Feb

CLOSED

25 Mar

—

Estimated

Closed

OFCOM

C20242231 Small Transportable Satellite Monitoring Solution for Ka and Ku Band

Radio & TV equipment· Published 20 Feb

CLOSED

24 Mar

—

Estimated

Closed

Notting Hill Genesis

Notting Hill Genesis Marketing and Media Framework

Business services· Published 20 Feb

CLOSED

24 Mar

£2.0m

Estimated

Closed

Islington Council

2324-0188 Brickwork Repairs and Maintenance Works

Construction work· Published 20 Feb

CLOSED

25 Mar

£2.4m

Estimated

Closed

West Berkshire Council

Royal Berkshire Archives Extension

Construction work· Published 20 Feb

CLOSED

14 Mar

£50k

Estimated

Closed

Mayor's Office for Policing and Crime

GB-London: Synthetic Opioid Preparedness across London (MOPAC 1177, 1178, 1179)

Business services· Published 20 Feb

CLOSED

20 Mar

—

Estimated

Closed

NORTH TYNESIDE COUNCIL

Reuse Shop Scheme

Sewage & refuse· Published 20 Feb

CLOSED

10 Mar

—

Estimated

Closed

Burnham-On-Sea & Highbridge Town Council

Public Conveniences Cleaning Contract

Sewage & refuse· Published 20 Feb

CLOSED

03 Apr

£22.0m

Estimated

Closed

Swindon Borough Council

Over 65 Residential Care Home Framework for Swindon

Other services· Published 20 Feb

CLOSED

28 Mar

£1.5m

Estimated

Closed

Oxford University Hospitals NHS Trust

Human Factors and Simulation Based Education (SBE) Programme

Education & training· Published 20 Feb

CLOSED

21 Mar

—

Estimated

Closed

Barnsley Metropolitan Borough Council

Provision of Marketing Services Framework for Enterprising Barnsley and DMC

Business services· Published 20 Feb

CLOSED

28 Mar

—

Estimated

Closed

Places for People Group Limited

Damp and Mould Works and Services Framework

Construction work· Published 20 Feb

CLOSED

26 Mar

—

Estimated

Closed

Leeds City Council

West Yorkshire Supply & Installation of Traffic Signal Equipment Framework 2025

Transport equipment· Published 20 Feb

CLOSED

31 Mar

—

Estimated

Closed

Warrington Borough Council

Infrastructure Delivery Services Dynamic Purchasing System

Transport equipment· Published 20 Feb

Page 294 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025