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165,209 noticesclosed · sorted by publication date

Page 30 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

23 Mar

—

Estimated

Modification

FTS

Stonewater Ltd

00408-AST National Decorating Programme 2026-2033

· Published 23 Mar

CLOSED

13 Apr

£500k

Estimated

Closed

SKANSKA CONSTRUCTION UK LIMITED

Lower Thames Crossing - Kent Roads - Site Security

Security & defence· Published 23 Mar

CLOSED

05 May

—

Estimated

Closed

Yeovil College

CA17435 - Yeovil College - ITT for Fire and Security Services

Repair & maintenance· Published 23 Mar

CLOSED

23 Mar

—

Estimated

Modification

FTS

Trowbridge Town Council

Grave Digging services Trowbridge Town Council

· Published 23 Mar

CLOSED

23 Mar

—

Estimated

Modification

FTS

Atomic Weapons Establishment

White FEG SEM

· Published 23 Mar

CLOSED

30 Mar

—

Estimated

Closed

Crescent Purchasing Consortium Consultancy Ltd

RA357065 - Maiden Erlegh Trust for Remedial Fire Door Repairs

Security & defence· Published 23 Mar

CLOSED

23 Mar

—

Estimated

Modification

FTS

North Devon District Council

Fremington Quay Sheet Pile Wall

· Published 23 Mar

CLOSED

07 Apr

—

Estimated

Closed

Lancashire County Council

Event Promotion

Business services· Published 23 Mar

CLOSED

23 Mar

—

Estimated

Modification

FTS

Warwickshire County Council

WCC Market Testing for the provision of Children's Independent Domestic Violence Advocates (CHIDVAs) & Domestic Abuse (DA) Prevention

· Published 23 Mar

CLOSED

06 Apr

£18.0m

Estimated

Closed

Cambridgeshire County Council

25066 CCC and PCC Individual Service Funds

Health & social· Published 23 Mar

CLOSED

22 Apr

—

Estimated

Closed

KBS Maritime Ltd

Replacement Impressed Current Cathodic Protection System

Construction work· Published 23 Mar

CLOSED

23 Apr

—

Estimated

Closed

Dudley College of Technology

CA17432 - Supply of food and beverages

Furniture & furnishings· Published 20 Mar

CLOSED

16 Apr

—

Estimated

Closed

HYTHE TOWN COUNCIL

Refurbishment of Multi-Use Games Area

Construction materials· Published 20 Mar

CLOSED

20 Mar

—

Estimated

Modification

FTS

Leicester City Council

PAN3357 - Removal of Vehicles for Parking Services

· Published 20 Mar

CLOSED

16 Apr

—

Estimated

Closed

HYTHE TOWN COUNCIL

Resurfacing of Tennis Hard Courts

Construction work· Published 20 Mar

CLOSED

24 Apr

—

Estimated

Closed

Diocese of Norwich Education and Academies Trust

CA17427 - Invitation to Tender for Replacement Flat Roof Works

Construction work· Published 20 Mar

CLOSED

27 Apr

£100k

Estimated

Closed

Guy's and St Thomas' NHS Foundation Trust

Financial Due Diligence on 3rd Party Suppliers

Financial services· Published 20 Mar

CLOSED

20 Apr

—

Estimated

Closed

East Riding of Yorkshire Council

Registrar Customer Management Solution

IT services· Published 20 Mar

CLOSED

03 Apr

—

Estimated

Closed

REED IN PARTNERSHIP LIMITED

Expression of Interest: Network for Neighbourhoods

Architecture & engineering· Published 20 Mar

CLOSED

20 Mar

—

Estimated

Modification

FTS

NHS England

Accreditation of Oliver McGowan Mandatory Training

· Published 20 Mar

Page 30 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025