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175,267 noticesclosed · sorted by publication date

Page 304 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

21 Mar

—

Estimated

Closed

Liverpool John Moores University

Invitation to Tender for Byrom St External Lighting and Fire Assembly Points.

Electrical machinery· Published 19 Feb

CLOSED

21 Feb

—

Estimated

Closed

London Borough of Haringey - Parks and Leisure

Tree Maintenance - Reactive - Tree Maintenance - Reactive - Other Sites

Construction work· Published 19 Feb

CLOSED

28 Mar

—

Estimated

Closed

ECL The Care & Wellbeing Company

Provision of Caretaking Services

Electrical machinery· Published 19 Feb

CLOSED

21 Apr

—

Estimated

Closed

EN Procure Ltd

DPS for Major and Minor Construction Works (2025)

Construction work· Published 19 Feb

CLOSED

07 Mar

£30k

Estimated

Closed

NHS Arden and Greater East Midlands Commissioning Support Unit

1901 NICOR Consultancy Support for NHS Arden & GEM CSU

Business services· Published 19 Feb

CLOSED

14 Mar

£100k

Estimated

Closed

Improvement and Development Agency for Local Government (IDeA)

GB-London: Leadership Academy Delivery 2025-2027

Education & training· Published 19 Feb

CLOSED

28 Mar

£400k

Estimated

Closed

East of England Ambulance Service

EEAST - Roof Replacement at Luton Ambulance Station (250127)

Construction work· Published 19 Feb

CLOSED

31 Mar

£250k

Estimated

Closed

NORTH TYNESIDE COUNCIL

Opportunity to tender for a 'Local Authority' Legal Case Management System

Software packages· Published 19 Feb

CLOSED

21 Mar

—

Estimated

Closed

Medicines and Healthcare Products Regulatory Agency

CL4 Autoclaves Replacement

Medical equipment· Published 19 Feb

CLOSED

24 Feb

—

Estimated

Closed

University of West London

Appointment of Agency for Executive Roles 

Business services· Published 19 Feb

CLOSED

21 Mar

£55k

Estimated

Closed

NHDC - Parks and Open Spaces

NHDC 0225 Priory Memorial Gardens MUGA Refurbishment

Construction work· Published 19 Feb

CLOSED

28 Apr

—

Estimated

Closed

Construction Industry Training Board

Rainscreen Façade Systems Training 2025

Education & training· Published 19 Feb

CLOSED

24 Mar

—

Estimated

Closed

DEFRA

tNCEA Wetland Monitoring Dipwell Installations - 2025/26

Sewage & refuse· Published 19 Feb

CLOSED

03 Mar

£50k

Estimated

Closed

Bedford Hospital NHS Trust

GB-Bedford: Paediatric Oncology Rooms *Duplicated*

Business services· Published 19 Feb

CLOSED

31 Mar

£30k

Estimated

Closed

Science Museum Group

NRM Station Hall Pop Up Shop

R&D services· Published 19 Feb

CLOSED

21 Mar

£950k

Estimated

Closed

Ministry of Defence, DIO,

IRM24/7678 - The Repair of Steering Gear and Hydraulic Assemblies & Associated Items

Repair & maintenance· Published 19 Feb

CLOSED

31 Mar

£100k

Estimated

Closed

Mayor's Office for Policing and Crime

GB-London: Cuckooing Evaluation Project 2025-2026 - MOPAC 1054

R&D services· Published 19 Feb

CLOSED

26 Mar

—

Estimated

Closed

University of Huddersfield

Supply and Installation of Dental Phantom Head Suites

Medical equipment· Published 19 Feb

CLOSED

28 Mar

—

Estimated

Closed

ECL The Care & Wellbeing Company

Provision to provide Commercial Cleaning

Sewage & refuse· Published 19 Feb

CLOSED

25 Mar

£3.0m

Estimated

Closed

Cheshire Constabulary on behalf of the Police and Crime Commissioner for Cheshire

Electrical Maintenance, Servicing, Repairs and Small Works Services- CPA/SPU/2510

Repair & maintenance· Published 19 Feb

Page 304 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025