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165,209 noticesclosed · sorted by publication date

Page 31 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

14 Apr

—

Estimated

Closed

The Blue Kite Academy Trust

CA17366 - The Blue Kite Academy Trust - Contract for an ICT Managed Service

IT services· Published 19 Mar

CLOSED

27 Mar

£1.0m

Estimated

Closed

Balfour Beatty VINCI JV HS2

BBV HS2 MWCC North - Project Wide Noise Barrier Acoustic Doors (Supply Only)

Construction work· Published 19 Mar

CLOSED

19 Mar

—

Estimated

Modification

FTS

Milton Keynes Council

Residential Children Home - Refurbishment Works

· Published 19 Mar

CLOSED

19 Mar

—

Estimated

Closed

Ministry of Defence, DIO,

SUPPLY CHAIN NOTICE - Central Substation RIBA4 & Build

Construction work· Published 19 Mar

CLOSED

19 Mar

—

Estimated

Modification

FTS

Hertfordshire County Council

HCC Dec 25 - A Contract for the Provision of Measured Term Contract Mechanical and Electrical, Planned, Reactive and Minor Works

· Published 19 Mar

CLOSED

19 Mar

£870k

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Rosyth External Refurbishments to 26 properties - FY2026/27 - Amey North Region - Scotland

Construction work· Published 19 Mar

CLOSED

24 Apr

—

Estimated

Closed

Harrow, Richmond & Uxbridge Colleges

CA17419 - Harrow Richmond & Uxbridge College - ICT Managed Service Partner Procurement

IT services· Published 19 Mar

CLOSED

19 Mar

—

Estimated

Modification

FTS

FAIR4ALL FINANCE LIMITED

Home Contents Pilot: Proposition Design Support

· Published 19 Mar

CLOSED

19 Mar

—

Estimated

Closed

Ministry of Defence, DIO,

SUPPLY CHAIN NOTICE_Thunderer Workshop PV & Ship Halls PV

Petroleum & fuel· Published 19 Mar

CLOSED

31 Mar

—

Estimated

Closed

Ministry of Defence, DIO,

REQUEST FOR INFORMATION - PROJECT HORUS

Security & defence· Published 19 Mar

CLOSED

17 Apr

£500k

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Supply of Mobile Operating Table, Accessories & Patient Positioning Devices

Medical equipment· Published 19 Mar

CLOSED

19 Mar

—

Estimated

Closed

Ministry of Defence, DIO,

BLD0323-02 03 Fire Strategies Phase 2 & 3

Architecture & engineering· Published 19 Mar

CLOSED

19 Mar

—

Estimated

Modification

FTS

Transport for London

BAU Pan Fleet Bespoke Plastic, Rubber and Composite Components

· Published 19 Mar

CLOSED

27 Mar

£300k

Estimated

Closed

West London College

West London College student computers

Office & computing· Published 18 Mar

CLOSED

03 Apr

£5.0m

Estimated

Closed

Eiffage Kier JV HS2 Main Civils Works, Lots C2 & C3

Noise Barrier Specialist Bolts and Fixings

Construction materials· Published 18 Mar

CLOSED

17 Apr

£1.0m

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Supply, Installation and Support of High-Fidelity Clinical Simulation Manikins and Training Services

Medical equipment· Published 18 Mar

CLOSED

01 Apr

£15k

Estimated

Closed

BIP SOLUTIONS LIMITED

Specialist Consultancy - Review and Impact Assessment of Railway Survey Standard

Construction work· Published 18 Mar

CLOSED

10 Apr

—

Estimated

Closed

Harrow, Richmond & Uxbridge Colleges

CA17415 - Harrow Richmond and Uxbridge College (HRUC) - Staff Benefits Platform

Software packages· Published 18 Mar

CLOSED

17 Apr

£600k

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Supply of Shrike Batteries & Charger

Security & defence· Published 18 Mar

CLOSED

17 Apr

£300k

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Supply of 3 in 1 Hi Vis

Clothing & footwear· Published 18 Mar

Page 31 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025