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175,267 noticesclosed · sorted by publication date

Page 315 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

10 Mar

—

Estimated

Closed

Teignbridge District Council

Early Market Engagement - Markets Quarter Management Opportunity

Business services· Published 17 Feb

CLOSED

19 Mar

—

Estimated

Closed

Northumbria Police

Repairs & Maintenance of Water Hygiene Systems

Repair & maintenance· Published 17 Feb

CLOSED

19 Mar

—

Estimated

Closed

Harrow Council

Future Delivery of Leisure Facilities and Services for London Boroughs for Brent, Ealing and Harrow

Recreational & cultural· Published 17 Feb

CLOSED

21 Mar

£6.0m

Estimated

Closed

nuclear waster services

Post-Closure Safety Case Framework

Sewage & refuse· Published 17 Feb

CLOSED

17 Feb

£4.5m

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Honington External Refurbishments to 49 properties - FY2025/26 - Amey Central Region - East

Construction work· Published 17 Feb

CLOSED

18 Mar

£1.2m

Estimated

Closed

Canterbury City Council

LUF - Story Garden Package of works 3 to include Three Cities Garden, St Georges Square and Longport car park

Construction work· Published 17 Feb

CLOSED

31 Mar

£296k

Estimated

Closed

Thames Valley Police

Refurbishment of the Aylesbury CSI Suite

Construction work· Published 17 Feb

CLOSED

14 Mar

—

Estimated

Closed

Department for Business & Trade

Support to Claimants - Post Office Horizon redress

Education & training· Published 17 Feb

CLOSED

31 Mar

£180k

Estimated

Closed

Met Office

Iridium Satellite Modem Supply

Radio & TV equipment· Published 17 Feb

CLOSED

17 Feb

£348k

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Marham External Refurbishments to 12 properties - FY2025/26 - Amey Central Region - East

Construction work· Published 17 Feb

CLOSED

19 Mar

£98k

Estimated

Closed

NHS Blood & Transplant (NHSBT)

Net Zero Strategy Consultancy

Business services· Published 17 Feb

CLOSED

18 Mar

£230k

Estimated

Closed

Derbyshire County Council

PRP285 (522062) Electrical Rewire at The New Mills School, Meadow Street, New Mills SK22 4AY

Construction work· Published 17 Feb

CLOSED

05 Mar

£90k

Estimated

Closed

Foundation Group Procurement Shared Service

PAT Testing GEH SWFT

Architecture & engineering· Published 17 Feb

CLOSED

17 Mar

—

Estimated

Closed

Central Bedfordshire Council

CBC-1763-T-AS Horticultural Works

Agriculture & forestry· Published 17 Feb

CLOSED

17 Feb

£348k

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Irvine External Refurbishment to 17 properties - FY2025/26 - Amey North Region - Scotland

Construction work· Published 17 Feb

CLOSED

17 Mar

—

Estimated

Closed

Haxby Town Council

Grass Cutting Tender Haxby & Wigginton Cemetery

Agriculture & forestry· Published 17 Feb

CLOSED

17 Feb

—

Estimated

Closed

FTS · Services

Royal Cornwall Hospitals Trust

NHS2248- Histopathology Service Outsourced 24-25

Health & social· Published 17 Feb

CLOSED

31 Mar

£800k

Estimated

Closed

BRITISH COUNCIL(THE)

Monitoring and Evaluation services for education projects

Business services· Published 17 Feb

CLOSED

11 Mar

—

Estimated

Closed

States of Guernsey

Medivac Preliminary Market Engagement

Transport services· Published 17 Feb

CLOSED

13 Mar

—

Estimated

Closed

Leicester City Council

Data Management Services for Air Quality Monitoring Stations

Software packages· Published 17 Feb

Page 315 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025