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165,209 noticesclosed · sorted by publication date

Page 32 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

18 Mar

—

Estimated

Modification

FTS

NPL Management Limited

Supply, Deployment, and Translation of Hydrophones for Underwater Acoustic Facility

· Published 18 Mar

CLOSED

01 May

£40k

Estimated

Closed

LANDEX LAND BASED COLLEGES ASPIRING TO EXCELLENCE

Land-based Careers Marketing Campaign (14-19)

Agricultural products· Published 18 Mar

CLOSED

31 Mar

—

Estimated

Closed

Stockport NHS Foundation Trust Stockport

Equipment Disposal IT 2026

Office & computing· Published 18 Mar

CLOSED

18 Mar

—

Estimated

Modification

FTS

Salisbury City Council

Commercial Waste Collection, Disposal and Recycling Services

· Published 18 Mar

CLOSED

17 Apr

—

Estimated

Closed

Chemonics International, Inc.

Major repair of existing anti-radiation shelter Dolynske village, Zaporizhzhia region.

Construction work· Published 18 Mar

CLOSED

23 Apr

—

Estimated

Closed

Chemonics International, Inc.

Emergency transportation services

Transport services· Published 18 Mar

CLOSED

16 Apr

£500k

Estimated

Closed

North Norfolk District Council

GB-Cromer: PROC144 Tree Management Works

Agricultural products· Published 18 Mar

CLOSED

17 Mar

—

Estimated

Modification

FTS

Slough Borough Council

Installation of Cemetery Plinths

· Published 17 Mar

CLOSED

27 Apr

—

Estimated

Closed

Maricourt Catholic High School

CA17408 - Maricourt Catholic High School and Sixth Form Centre Tender for Cleaning Services

Sewage & refuse· Published 17 Mar

CLOSED

17 Mar

—

Estimated

Modification

FTS

Transport for Wales Rail Limited (Utility Buyer)

Outsource Feasibility of Lost Property

· Published 17 Mar

CLOSED

09 Apr

—

Estimated

Closed

South Cambridgeshire District Council

South Cambridgeshire District Council - Webbs Hole Pumping Station Responsive and Planned Maintenance

Construction work· Published 17 Mar

CLOSED

06 May

—

Estimated

Closed

Diocese of Norwich Education and Academies Trust

CA17403 - Invitation to tender for cleaning contract at The Bishop's Primary Academy

Sewage & refuse· Published 17 Mar

CLOSED

27 Mar

—

Estimated

Closed

The West of England Combined Authority

Underground Assets Data Transformation & Commercialisation

Radio & TV equipment· Published 17 Mar

CLOSED

17 Mar

—

Estimated

Modification

FTS

Borden Grammar School

Borden Grammar School - Cleaning Tender

· Published 17 Mar

CLOSED

17 Mar

—

Estimated

Modification

FTS

Sunderland City Council

Minor Works Framework

· Published 17 Mar

CLOSED

06 Apr

—

Estimated

Closed

Chemonics International, Inc.

Procurement of Medical equipment

Medical equipment· Published 17 Mar

CLOSED

07 Apr

£200k

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Supply of One Size Fits All Yellow Security Vest

Clothing & footwear· Published 17 Mar

CLOSED

16 Apr

—

Estimated

Closed

KBS Maritime Ltd

Thunderer Workshop PV & Ship Halls PV

Petroleum & fuel· Published 17 Mar

CLOSED

27 Mar

—

Estimated

Closed

Department for Education

Renewal and Retrofit Programme (previously advertised as DfE Education Estates Programme)

Construction work· Published 17 Mar

CLOSED

17 Mar

—

Estimated

Closed

FTS · Services

Sussex Partnership NHS Foundation Trust

GP Support - Courtyard Surgery input to 78 Crawley Road

· Published 17 Mar

Page 32 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025