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165,209 noticesclosed · sorted by publication date

Page 335 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

11 Mar

£50k

Estimated

Closed

Board of Trustees of the Royal Botanic Gardens Kew

GB-London: RBGKEW1390 - Legacy Proposition Development

Business services· Published 11 Feb

CLOSED

24 Feb

£50k

Estimated

Closed

Local Government Association

GB-London: Evaluation of the LGA's Sector-Led Consultancy Service for Cyber Digital and Technology support to English Local Authorities

R&D services· Published 11 Feb

CLOSED

09 Apr

£96.0m

Estimated

Closed

Sellafield Limited

Analysis of Very Low Active and Environmental Samples

Architecture & engineering· Published 11 Feb

CLOSED

27 Feb

£500k

Estimated

Closed

National Heritage Memorial Fund

GB-London: Annual Reports and Accounts Design Services

Business services· Published 11 Feb

CLOSED

17 Mar

—

Estimated

Closed

North East Lincolnshire Council

Purchase of 2 x New Compact Sweepers

Transport equipment· Published 11 Feb

CLOSED

07 Mar

—

Estimated

Closed

Teignbridge District Council

2054 Play Space Inspections Term Contract 2025 at Various Locations Managed by Teignbridge District Council

Musical instruments· Published 11 Feb

CLOSED

13 Mar

£900k

Estimated

Closed

In-Tend e-Tendering

The supply of Meter Operator (MOP), Data Aggregator and Data Collector (DA/DC) Services for HH Supplies to NHS Property Services

Laboratory equipment· Published 11 Feb

CLOSED

11 May

—

Estimated

Closed

Cambridge City Council

Great Ouse Valley Designation in Huntingdonshire: Business Case, Delivery Options and Appraisal

R&D services· Published 11 Feb

CLOSED

21 Feb

—

Estimated

Closed

LondonEnergy Ltd

RA348698 - Mobile Plant Hire - 4 year Contract, +1 +1

Construction work· Published 11 Feb

CLOSED

18 Mar

—

Estimated

Closed

Construction Industry Training Board

DBS and Reference checks

Business services· Published 11 Feb

CLOSED

04 Mar

£120k

Estimated

Closed

Newry, Mourne and Down District Council (NMD)

CA15301 - Tender 30/2024 - Newry, Mourne and Down District Council (NMDDC) Framework for Provision of Temporary Power for Events within NMDDC's District

Architecture & engineering· Published 11 Feb

CLOSED

10 Mar

—

Estimated

Closed

North Yorkshire County Council

Domestic Abuse Therapeutic Services for Children

Health & social· Published 11 Feb

CLOSED

17 Mar

—

Estimated

Closed

North East Lincolnshire Council

Purchase of 4 x New Four Wheeled Drive Utility Tractors

CPV 16· Published 11 Feb

CLOSED

05 Mar

£50k

Estimated

Closed

Natural England

Royal Naval Cordite Factory Buildings - Access Restriction

Construction work· Published 11 Feb

CLOSED

04 Mar

£80k

Estimated

Closed

Leicester City Council

PAN3237 - Supply, Delivery and Installation of Theatrical Dimmers at Haymarket Theatre, Leicester

Electrical machinery· Published 11 Feb

CLOSED

17 Feb

—

Estimated

Closed

Shropshire Healthcare Procurement Service

RA348695 - Mobile Podiatry Chairs & Harris Support Chairs

Medical equipment· Published 11 Feb

CLOSED

28 Feb

—

Estimated

Closed

LIFECYCLE MANAGEMENT GROUP LIMITED

Water Hygiene Testing

Construction work· Published 11 Feb

CLOSED

24 Feb

£96k

Estimated

Closed

Wigan Council

632 Carer Break Experiences - Soft Market Testing

Health & social· Published 11 Feb

CLOSED

24 Feb

£100k

Estimated

Closed

Eastleigh Borough Council

Design and Fit Out for Lower Acre Customer Centre and Show Homes

Furniture & furnishings· Published 11 Feb

CLOSED

06 Mar

—

Estimated

Closed

University Hospitals Birmingham NHS Foundation Trust

UHB PAS Migration Partner

IT services· Published 11 Feb

Page 335 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025