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165,209 noticesclosed · sorted by publication date

Page 339 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

07 Mar

—

Estimated

Closed

N E L Commissioning Support Unit

APMS Services for Nursing/Older people Homes in Lambeth

Health & social· Published 10 Feb

CLOSED

17 Mar

—

Estimated

Closed

Norfolk County Council

Highways and Infrastructure Professional Services Contract

Architecture & engineering· Published 10 Feb

CLOSED

14 Mar

£1.1m

Estimated

Closed

Leeds City Council

Closed Landfill Aftercare

Sewage & refuse· Published 10 Feb

CLOSED

21 Mar

—

Estimated

Closed

Commercial Services Kent Limited

CSKL & TPPL Vehicle Rental Framework 2025

Transport equipment· Published 10 Feb

CLOSED

10 Mar

£500k

Estimated

Closed

Colchester City Council

GB-Colchester: 0424 - Architectural Design Consultants

Architecture & engineering· Published 10 Feb

CLOSED

24 Feb

—

Estimated

Closed

Bishop Burton College

Bishop Burton College - LRC Lighting Replacement

Electrical machinery· Published 10 Feb

CLOSED

07 Mar

£500k

Estimated

Closed

Cambridge City Council

Video Surveillance System (CCTV) Upgrade of the cameras and systems at The Busway Babraham Park and Ride, St Ives Park and Ride

Security & defence· Published 10 Feb

CLOSED

03 Mar

£30k

Estimated

Closed

Sandwell Metropolitan Borough Council

GS085 - Grace Mary Beacon- Steps/Paths Refurbishment

Construction work· Published 10 Feb

CLOSED

21 Mar

—

Estimated

Closed

Redruth School

Redruth School ~ Cleaning Tender

Sewage & refuse· Published 10 Feb

CLOSED

21 Feb

—

Estimated

Closed

Medway Council

Invitation to Quote for Dry Dock, Paint and Repair Sun Pier Pontoons, Chatham.

Construction work· Published 10 Feb

CLOSED

07 Mar

—

Estimated

Closed

Barnsley Metropolitan Borough Council

Specialist Event Management Support Services for TECH SY and Enterprising Barnsley

Business services· Published 10 Feb

CLOSED

14 Mar

—

Estimated

Closed

Wolverhampton Cluster ~ Catering Tender

Hotel & restaurant· Published 10 Feb

CLOSED

03 Mar

£155k

Estimated

Closed

TAMESIDE METROPOLITAN BOROUGH COUNCIL

LONGDENDALE MODULAR CHANGING ROOMS - HAWTHORNS SEND SCHOOL - SK14

Construction materials· Published 10 Feb

CLOSED

12 Mar

—

Estimated

Closed

Wyggeston and Queen Elizabeth I College

CA15246 - WQE College - Student Transport Services

Transport services· Published 10 Feb

CLOSED

10 Mar

£3.0m

Estimated

Closed

Leicester City Council

PAN3229 - Provision of Road Markings and Road Studs

Construction work· Published 10 Feb

CLOSED

27 Mar

—

Estimated

Closed

AGRICULTURE AND HORTICULTURE DEVELOPMENT BOARD

Behavioural Change Assessment for the Environment Baselining Pilot

Agriculture & forestry· Published 10 Feb

CLOSED

03 Mar

—

Estimated

Closed

DfTc - Department for Transport

OPPORTUNITY - TAVI3132 - AAIB Forklift/Teletruk

Industrial machinery· Published 10 Feb

CLOSED

14 Mar

—

Estimated

Closed

City of London Corporation

Mentoring for Young Londoners

Other services· Published 10 Feb

CLOSED

11 Mar

£360k

Estimated

Closed

Bournemouth Christchurch and Poole Council

Supply of Pre-Packed Injecting Equipment to Community Based Services in The Pan Dorset Region

Medical equipment· Published 10 Feb

CLOSED

07 Mar

—

Estimated

Closed

South Oxfordshire District Council

Waste Fleet Condition Surveys 2025-26

Transport equipment· Published 10 Feb

Page 339 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025