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165,209 noticesclosed · sorted by publication date

Page 341 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

04 Mar

—

Estimated

Closed

Medicines and Healthcare Products Regulatory Agency

Purchase of Cryogenic Storge Unit Bulk LN2 Storage Tank

Installation services· Published 10 Feb

CLOSED

07 Mar

—

Estimated

Closed

Lichfield District Council

LDC-462 Beacon Park Adventure Golf

Construction work· Published 10 Feb

CLOSED

12 Mar

£196k

Estimated

Closed

London Borough of Hackney

Independent Domestic Violence Advocate (IDVA) Service

Health & social· Published 10 Feb

CLOSED

03 Mar

£500k

Estimated

Closed

Shropshire Council

GB-Shrewsbury: DONV 045 - Programme Assurance Manager

IT services· Published 10 Feb

CLOSED

08 Apr

£55k

Estimated

Closed

Lancaster City Council

Douglas Park Skatepark

Musical instruments· Published 10 Feb

CLOSED

10 Feb

—

Estimated

Closed

FTS · Services

Scottish Borders Council

Non-Core Subsidised Bus Routes

Transport services· Published 10 Feb

CLOSED

10 Mar

—

Estimated

Closed

Foreign Commonwealth and Development Office

Group Term Life and Medical Insurance for Country Based Staff of BHC in Dhaka, Bangladesh

Financial services· Published 10 Feb

CLOSED

18 Mar

£295.5m

Estimated

Closed

NHS England

NHS Framework Agreement for Branded Medicines - Tranche A London and South of England and Adult Influenza (National) - 01 September 2025

Medical equipment· Published 10 Feb

CLOSED

07 Mar

—

Estimated

Closed

Chichester Harbour Conservancy

Chichester Harbour Conservancy: Itchenor Shower and Toilet Facilities

Construction work· Published 10 Feb

CLOSED

12 Mar

—

Estimated

Closed

Thrive Homes Limited

Domestic Boiler Installations and Associated Work

Construction work· Published 10 Feb

CLOSED

12 Dec

—

Estimated

Closed

Department for International Trade

Level 6 Service Designer

Education & training· Published 10 Feb

CLOSED

27 Jan

£79k

Estimated

Closed

DEFRA

DPEL_61547_033 Deposit Return Scheme

R&D services· Published 10 Feb

CLOSED

28 Feb

—

Estimated

Closed

Dudley Metropolitan Borough Council

Refurbishment of Dudley Market Place with new seating area

Construction work· Published 10 Feb

CLOSED

14 Feb

£28.0m

Estimated

Closed

Kent County Council

CN250245 - Traffic Systems Asset Maintenance (Market Engagement)

Transport services· Published 10 Feb

CLOSED

19 Mar

—

Estimated

Closed

Moat Homes Limited

Bulky Waste and Hazardous Waste Collection Services

Sewage & refuse· Published 10 Feb

CLOSED

21 Feb

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

A66 Northern Trans-Pennine Project (NTP) - Works Access and Contestable STATS

Construction work· Published 10 Feb

CLOSED

14 Mar

£75k

Estimated

Closed

Offshore Renewable Energy Catapult

Mooring Line and Dynamic Cable Monitoring and Replacement Methodologies ORE/25/003

R&D services· Published 10 Feb

CLOSED

24 Feb

£6.0m

Estimated

Closed

London Borough of Camden

London Accommodation Pathfinder Market Engagement Exercise

Health & social· Published 10 Feb

CLOSED

28 Mar

—

Estimated

Closed

Somerset Council

Concession contract for supply of Electric Vehicle Charging Infrastructure and Associated Services for Somerset Council. \n Please note this contract will be let under the Concession Contracts Regulations 2016\n Documents available from https://supplierlive.proactisp2p.com/Account/Login

Electrical machinery· Published 10 Feb

CLOSED

03 Mar

—

Estimated

Closed

Lowestoft Town Council

Bulky Waste Collection and Disposal

Sewage & refuse· Published 10 Feb

Page 341 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025