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165,209 noticesclosed · sorted by publication date

Page 352 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

07 Mar

—

Estimated

Closed

Croydon Health Services NHS Trust

Cerner Millennium Electronic Patient Record Maternity Re-Implementation Services

Software packages· Published 05 Feb

CLOSED

05 Mar

£300k

Estimated

Closed

London Ambulance Service NHS Trust

Work at Height Personal Protective Equipment (PPE) - NRSCU

Security & defence· Published 05 Feb

CLOSED

26 Feb

£300.0m

Estimated

Closed

Harrow Council

Contract for the Provision of Highways, Street Lighting and Associated Infrastructure Works

Transport equipment· Published 05 Feb

CLOSED

07 Mar

£200k

Estimated

Closed

West Yorkshire Combined Authority

West Yorkshire Transport Insights Survey

Business services· Published 05 Feb

CLOSED

26 Feb

£90k

Estimated

Closed

Leicester City Council

PAN3238 - Supply and Delivery of Intelligent Wash Lights for Haymarket Theatre, Leicester

Electrical machinery· Published 05 Feb

CLOSED

21 Feb

£200k

Estimated

Closed

University Hospitals of North Midlands NHS Trust

TB Dispensing Service - Pre Market Engagement

Health & social· Published 05 Feb

CLOSED

05 Feb

—

Estimated

Closed

FTS · Services

Bournemouth Christchurch and Poole Council

Provision of a Respite Service for Adults with a Learning Disability

· Published 05 Feb

CLOSED

05 Mar

—

Estimated

Closed

Birmingham City Council

P1291 - Supply, Installation and Maintenance of Traffic Counting Devices

Transport equipment· Published 05 Feb

CLOSED

14 Mar

£435k

Estimated

Closed

STOCKPORT HOMES LIMITED

Servicing and Maintenance of Commercial Biomass Installations

Repair & maintenance· Published 05 Feb

CLOSED

05 Feb

—

Estimated

Closed

FTS · Services

NHS Wales Shared Service Partnership

PHW-OJEU-56815- Time to Talk Public Health: Delivery of a nationally representative population panel

Architecture & engineering· Published 05 Feb

CLOSED

12 Mar

£2.0m

Estimated

Closed

London Borough of Hackney

Independent Tenant and Leaseholder Advisors Framework (ITLA) 2025

Other services· Published 05 Feb

CLOSED

26 Feb

£40k

Estimated

Closed

Leicester City Council

PAN3225 - Supply and Delivery of Front of House Profiles for DMH/HMT, Leicester

Electrical machinery· Published 05 Feb

CLOSED

12 Feb

—

Estimated

Closed

Leicestershire County Council

ISO 9001 & 55001 Audit & Certification Service

Business services· Published 05 Feb

CLOSED

20 Feb

£240k

Estimated

Closed

BRITISH COUNCIL(THE)

ITT for Computer-Based (CD) and Paper-Based (PB) IELTS Venue Hire Agreement in Algiers

Real estate· Published 05 Feb

CLOSED

04 Apr

—

Estimated

Closed

North Northamptonshire Council

Temporary Classroom at Millbrook School, Ketteringh

Construction work· Published 05 Feb

CLOSED

07 Mar

—

Estimated

Closed

Ministry of Defence, DIO,

The provision of ISO containers Bahrain

Construction materials· Published 05 Feb

CLOSED

26 Feb

£500k

Estimated

Closed

RAIL SAFETY AND STANDARDS BOARD LIMITED

GB-London: 922804081 Market Engagement Questionnaire T1370 Developments for the use of On-Train Satellite Positioning Technology Based Locators

R&D services· Published 05 Feb

CLOSED

26 Feb

—

Estimated

Closed

BBC - Property

BBC 0225 - Flat Roof Re-Covering at 74A High Street, Cheshunt, Hertfordshire, EN8 0AJ

Construction work· Published 05 Feb

CLOSED

10 Mar

£1.3m

Estimated

Closed

Cheshire West and Chester Council

Tree Works Framework

Agriculture & forestry· Published 05 Feb

CLOSED

26 Feb

—

Estimated

Closed

BBC - Property

BBC 0225 - Flat Roof Re-Covering at 74 - 88 High Street, Cheshunt, Hertfordshire, EN8 0AJ

Construction work· Published 05 Feb

Page 352 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025