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165,209 noticesclosed · sorted by publication date

Page 356 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

11 Mar

—

Estimated

Closed

Battle Town Council

Pavilion rebuild 2025

Construction work· Published 04 Feb

CLOSED

17 Mar

—

Estimated

Closed

Norfolk County Council

Digital Audit and Action Plan Advice to Micro and SMEs

Business services· Published 04 Feb

CLOSED

07 Mar

£300.0m

Estimated

Closed

East Of England NHS Collaborative Hub

Teleradiology and Specialised Reporting Services

Health & social· Published 04 Feb

CLOSED

16 Feb

£50k

Estimated

Closed

University of Leeds

GB-Leeds: PE2024-25-4793 Assisted Lifeguard Technology (Pre-Tender Market Engagement)

Mining machinery· Published 04 Feb

CLOSED

04 Feb

—

Estimated

Closed

FTS · Services

University Hospitals of Derby and Burton NHS Foundation Trust

Provision for Air Conditioning Maintenance and Servicing for University Hospital of Derby and Burton NHS Foundation Trust

· Published 04 Feb

CLOSED

14 Nov

£14.4m

Estimated

Closed

DVLA - Driver & Vehicle Licensing Agency

Provision of FM Fabric and Mechanical Works

Business services· Published 04 Feb

CLOSED

10 Mar

£33.6m

Estimated

Closed

Abri

Windows and Doors 2024 - P/ABRI 0968/2024

Construction work· Published 04 Feb

CLOSED

28 Feb

£139k

Estimated

Closed

Home Office

HMC Valiant MCA Intermediate Docking including out of water inspection

Transport equipment· Published 04 Feb

CLOSED

06 Mar

—

Estimated

Closed

Stevenage Borough Council

SBC1124 Electrical Services - Corporate Estate

Business services· Published 04 Feb

CLOSED

11 Feb

—

Estimated

Closed

Ipswich Borough Council

Short Films to Support Ipswich's Nighttime Economy

Business services· Published 04 Feb

CLOSED

28 Feb

£25k

Estimated

Closed

Hertford Town Council

Hertford Castle External Decoration - windows, doors, guttering and RWPs

Construction work· Published 04 Feb

CLOSED

25 Feb

—

Estimated

Closed

Surrey County Council

SCC WT Direct Payment Personal Assistants Request for Information

Office & computing· Published 04 Feb

CLOSED

31 Mar

—

Estimated

Closed

TRINITY HOUSE

CM19 - T0536 - Marine Lantern Framework Agreement

Transport equipment· Published 04 Feb

CLOSED

10 Feb

—

Estimated

Closed

UNIVERSITY OF SALFORD(THE)

Building Security

Administration services· Published 04 Feb

CLOSED

03 Mar

£1.0m

Estimated

Closed

Colchester City Council

GB-Colchester: 0422 - Acquisitions & Refurbishments

Construction work· Published 04 Feb

CLOSED

06 Mar

£365k

Estimated

Closed

Breckland District Council

109-BK-24 Dog Warden and Kennelling Services

Other services· Published 04 Feb

CLOSED

03 Mar

—

Estimated

Closed

Babergh District Council

Asbestos Removal Works Contracts for Babergh District Council and Mid Suffolk District Council

Construction work· Published 03 Feb

CLOSED

06 Mar

£16.0m

Estimated

Closed

Coventry City Council (COV)

COV - Civil Engineering Support Framework (2025)

Construction work· Published 03 Feb

CLOSED

06 Mar

£70.0m

Estimated

Closed

GREATER MANCHESTER EDUCATION TRUST

TFGM Virtual Power Purchase Agreement (vPPA)

Petroleum & fuel· Published 03 Feb

CLOSED

05 Mar

—

Estimated

Closed

Coleford Town Council

Parish Maintenance, and Litter and Waste Management Contract

Agriculture & forestry· Published 03 Feb

Page 356 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025