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465,981 noticesawarded · sorted by publication date

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Value

Type

Buyer

Notice

AWARDED

02 Jun

—

Awarded

Tender

FTS

Royal Borough of Kingston Upon Thames

Cambridge Road Estate Development Surveyor

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

North Yorkshire County Council

R0967 - SCHOOL TRANSPORT - REQUEST FOR QUOTATION - SCARBOROUGH AREA - 4 SEATS

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

HM Revenue & Customs

HMRC Contact Centre as a Service (CCaaS)

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

UK Research and Innovation

Pharmagraph 3 year Silver level support and service contract

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

Caerphilly County Borough Council

Award of 5397 - Ystrad Mynach Primary School - Internal Alterations

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

Defence Equipment and Support

PDM4 Obsolescence Resolution

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

The Federation of Earlswood Schools

PP-10175 Federation of Earlswood Schools Catering

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

Leicester City Council

SCE0053 - Saturday Day Services

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS · Services

NHS West and North London Integrated Care Board

Mental Health Support Teams in Schools

Health & social· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

LANCASHIRE RENEWABLES LIMITED

Provision of pest control services

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

Gloucestershire Hospitals NHS Foundation Trust

Cath Labs Transducers

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

NHS England

NHS Breast Screening - Support for management of Very High Risk (VHR) Women

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

UK Research and Innovation

CSP26550 - Psychometric testing

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

Portsmouth City Council

Skills Bootcamp Wave 7 Welding

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

Hull City Council

Melbourne balustrading Consultant Services, Direct Award via ERPS Lot 3a

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS · Services

Tyne and Wear Fire and Rescue Authority

Communication Circuits

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

Utility Regulator Northern Ireland (UREGNI)

DAC 22/25 NISEP Programme Administrator for the Utility Regulator

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

Portsmouth City Council

Spinnaker Tower Procurement

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

Cannock Chase District Council

Framework for the Provision of Closed Circuit Television Camera (CCTV) Maintenance & Installation Services in Cannock & Stafford

· Published 02 Jun

AWARDED

02 Jun

—

Awarded

Tender

FTS

LOCAL SPACE

Responsive Repairs Glass Works Supply and Fitting

· Published 02 Jun

Page 360 of 23300

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Notice peek

TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs

Status

complete

Awarded

—

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-05085d
Awarded to: CAPGEMINI UK PLC
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

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