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165,209 noticesclosed · sorted by publication date

Page 37 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

07 Apr

£300k

Estimated

Closed

Southampton City Council

Southampton District Christmas Lights

Electrical machinery· Published 10 Mar

CLOSED

15 Apr

—

Estimated

Closed

BIP SOLUTIONS LIMITED

VCSE Led Mental Health Recovery and Prevention Services

Health & social· Published 10 Mar

CLOSED

20 Mar

—

Estimated

Closed

Health Innovation North East and North Cumbria

Prior Information Notice - Procurement of a Marketing & Communications Agency to support millions to move

Business services· Published 10 Mar

CLOSED

10 Mar

—

Estimated

Closed

FTS · Services

Orkney Islands Council

Invitation To Tender for the Restoration of the St Magnus Cathedral Organ

Repair & maintenance· Published 10 Mar

CLOSED

07 Apr

£30k

Estimated

Closed

NHS Arden and Greater East Midlands Commissioning Support Unit

2070 NICOR Consultancy Support for NHS Arden & GEM CSU

Business services· Published 09 Mar

CLOSED

10 Apr

—

Estimated

Closed

The Winston Churchill School

CA17348 - The Winston Churchill School Building Cleaning Services

Sewage & refuse· Published 09 Mar

CLOSED

25 Mar

—

Estimated

Closed

ROYAL SOCIETY FOR THE PROTECTION OF BIRDS

RSPB Waste Management Request for Information

Sewage & refuse· Published 09 Mar

CLOSED

20 Apr

—

Estimated

Closed

London Borough of Newham

Framework Re-opening for Prevention and Support Services related to HIV, STIs and other BBVs

Health & social· Published 09 Mar

CLOSED

09 Mar

—

Estimated

Closed

FTS · Services

ScotRail Trains Ltd

ScotRail Trains Ltd track maintenance

Installation services· Published 09 Mar

CLOSED

09 Mar

—

Estimated

Modification

FTS

Department for Work & Pensions

Care Service Product and Delivery Partner

· Published 09 Mar

CLOSED

09 Mar

—

Estimated

Closed

FTS · Services

Highlands & Islands Enterprise

FTS048 Cleaning Services - Inverness Campus

Sewage & refuse· Published 09 Mar

CLOSED

09 Mar

£4.5m

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Honington External Refurbishments to 15 properties - FY2026/27 - Amey Central Region - East

Construction work· Published 09 Mar

CLOSED

09 Mar

£4.5m

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Colchester External Refurbishments to 20 properties - FY2026/27 - Amey Central Region - East

Construction work· Published 09 Mar

CLOSED

09 Mar

£4.5m

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Brecon External Refurbishments to 16 properties - FY2026/27 - Amey North Region - Wales

Construction work· Published 09 Mar

CLOSED

13 Apr

—

Estimated

Closed

ROYAL SOCIETY FOR THE PROTECTION OF BIRDS

Downs to the Sea - Ferry Fields Predator Exclusion Fence

Construction work· Published 09 Mar

CLOSED

13 Mar

—

Estimated

Closed

AUREOS HIGHWAYS LIMITED

A66 - Scheme 3A - Penrith to Temple Sowerby - Material Testing

Construction materials· Published 09 Mar

CLOSED

13 Mar

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WC1831293 - Installation of a new RO unit (Brackish water), Dhekelia (CYPRUS)

Construction work· Published 09 Mar

CLOSED

06 Mar

—

Estimated

Modification

FTS

Royal Borough of Kingston Upon Thames

Print & Design Framework

· Published 06 Mar

CLOSED

25 Mar

£1.6m

Estimated

Closed

University Hospitals Sussex NHS Foundation Trust

Staffed scanning service at St Richards - relocatable MRI

Health & social· Published 06 Mar

CLOSED

06 Mar

—

Estimated

Modification

FTS

the Education Authority

Outdoor Furniture made from Recycled Plastic

· Published 06 Mar

Page 37 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025