PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
83
New notices
Posted · 30d
7,474
All notice types
Awarded · 7d
910
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 372 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
01 Jun
—
Awarded
Tender
FTS
CQ
Care Quality Commission
Social Media CRM Tool
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
MM
MARINE MANAGEMENT ORGANISATION
Safe Boarding of Sea Vessels training courses (MMO)
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
YA
York and Scarborough Teaching Hospital NHS Foundation Trust
Maintenance of Airedale Air Conditioning Units
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
PB
Probation Board for Northern Ireland
DoJ – Probation Board for Northern Ireland – Personal Protective Equipment
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
WM
West Midlands Fire and Rescue Authority
Electrical Relocation Works at Oldbury Fire House
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
BW
Birmingham Women's and Children's NHS Foundation Trust
Waiver - BWC_RQ3 - Dedalus (DH OpCo UK Ltd) - Maintenance Contract
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
DH
Dorset HeathCare University NHS Foundation Trust
Westminster Hospital Fire Stropping Works
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
DD
DIO, Defence Infrastructure Organisation (DIO)
Corporate subscription to the Building Cost Information Service (BCIS)
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
NL
Northern Lincolnshire and Goole NHS Foundation Trust
PROVISION OF AUTHORISING ENGINEER (WATER) SERVICES
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
SC
Sheffield City Council
Social Enterprise Support
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
MO
Ministry of Justice
UK7 - Contract Details Notice - KSS - Social Prescribing Surrey
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
TW
Tunbridge Wells Borough Council
Planning Department Consultation Software
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
SG
South Gloucestershire Council
Planning Application Services - Harry Stoke/ East of Harry Stoke
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
BW
Birmingham Women's and Children's NHS Foundation Trust
Waiver - BWC_RQ3 - Promega UK Ltd - Maintenance Contract
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
CA
Cardiff and Vale University Health Board
SERVICE CONTRACT XEVO TQ-S MICRO
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS · Services
RB
Reading Borough Council
Procurement for the provision, maintenance and operation of on-street Electric Vehicle (EV) Charging Infrastructure
Public utilities· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
SM
Science Museum Group
Sound and Vision Galleries Access Evaluation
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS · Services
LB
London Borough of Merton
Taxi Vehicles with Passenger Assistant
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS · Services
LB
London Borough of Merton
Taxi Vehicles with Passenger Assistant
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
DH
Dorset HeathCare University NHS Foundation Trust
Thorlux Lighting Works for St Leonards L&D Refurbishment
· Published 01 Jun
Page 372 of 23300
PreviousNext