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165,209 noticesclosed · sorted by publication date

Page 397 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

28 Jan

—

Estimated

Closed

National Nuclear Laboratory

Internal inspection of long and narrow pipework

R&D services· Published 21 Jan

CLOSED

19 Feb

—

Estimated

Closed

London Borough of Hounslow

Restoration and Remediation of Clymping Dene pond within Feltham Parklands and the pond within Carville Hall Park South

Architecture & engineering· Published 21 Jan

CLOSED

17 Feb

—

Estimated

Closed

Bristol City Council

Parks Coffee Concessions

Food & beverages· Published 21 Jan

CLOSED

07 Mar

—

Estimated

Closed

Foreign Commonwealth and Development Office

Provision of Cleaning Services for the British High Commission in Ottawa

Sewage & refuse· Published 20 Jan

CLOSED

07 Mar

—

Estimated

Closed

EU SUPPLY LIMITED

Domestic Abuse Support Service

Health & social· Published 20 Jan

CLOSED

07 Feb

—

Estimated

Closed

Oxford City Council

Employment Land Needs Assessment

R&D services· Published 20 Jan

CLOSED

14 Feb

—

Estimated

Closed

PROCUREMENT FOR SCHOOLS LTD

ATTIGO ACADEMY TRUST CLEANING TENDER 2025

Sewage & refuse· Published 20 Jan

CLOSED

24 Feb

—

Estimated

Closed

St Christopher's Multi Academy Trust

ST CHRISTOPHER'S MULTI ACADEMY TRUST & RIVIERA EDUCATION TRUST - PROVISION OF OUTSOURCED CATERING SERVICES

Hotel & restaurant· Published 20 Jan

CLOSED

20 Feb

£1.6m

Estimated

Closed

Keele University

Digital Advertising Services

Business services· Published 20 Jan

CLOSED

28 Feb

—

Estimated

Closed

NHMF (NPC) LIMITED

NHMF Frameworx Planned Maintenance, Net Zero carbon and Passive Fire Safety Works Framework Agreements Version 8 2025

Construction work· Published 20 Jan

CLOSED

21 Feb

—

Estimated

Closed

The Arts Council of England

Security Consultants Framework

Business services· Published 20 Jan

CLOSED

03 Mar

—

Estimated

Closed

Hertfordshire County Council - Children's Services

HCC - 01/25 - Provision of the Neurodiversity Support Hub

Health & social· Published 20 Jan

CLOSED

13 Mar

£1.5m

Estimated

Closed

WANDLE HOUSING ASSOCIATION LIMITED

Phase 1 Cladding and Remedial Works - Pillfold House

Construction work· Published 20 Jan

CLOSED

20 Feb

£669k

Estimated

Closed

London Borough of Bromley

Multi Disciplinary Consultancy Services Beckenham Car Park Housing Development

Architecture & engineering· Published 20 Jan

CLOSED

28 Feb

—

Estimated

Closed

North Somerset Council

For the Provision of a Specialised Care & Support Flexible Framework

Health & social· Published 20 Jan

CLOSED

10 Feb

—

Estimated

Closed

In-Tend e-Tendering

Installation of New External Wall Cladding at The Manor Academy

Construction work· Published 20 Jan

CLOSED

18 Mar

—

Estimated

Closed

Foreign Commonwealth and Development Office

Notice for Strengthening Higher Education for Female Empowerment (SHEFE)

Administration services· Published 20 Jan

CLOSED

19 Feb

—

Estimated

Closed

City of York Council

Provision of Goods through York Financial Assistance Scheme

Furniture & furnishings· Published 20 Jan

CLOSED

20 Feb

£1.4m

Estimated

Closed

North Yorkshire County Council

Provision of Background Support at Esk Moors Lodge Extra Care Scheme

Health & social· Published 20 Jan

CLOSED

07 Feb

—

Estimated

Closed

Newcastle University

NU2108 - Samples Management System

Software packages· Published 20 Jan

Page 397 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025