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165,209 noticesclosed · sorted by publication date

Page 398 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

07 Feb

£10k

Estimated

Closed

University Of The West Of England

The Bridge Studios - Call for Consultancy

R&D services· Published 20 Jan

CLOSED

04 Mar

—

Estimated

Closed

Dover District Council

Supply, Implementation of a Customer Relationship Management Solution

Software packages· Published 20 Jan

CLOSED

24 Jan

£25k

Estimated

Closed

St George's University Hospitals NHS Foundation Trust

RFQ - Audiology Performance, Calibration and Electrical Safety Testing

Repair & maintenance· Published 20 Jan

CLOSED

19 Feb

—

Estimated

Closed

Tower Hamlets

CO6050: Mile End Park Leisure Centre Synthetic Turf Pitches Refurbishment Works

Construction work· Published 20 Jan

CLOSED

12 Feb

—

Estimated

Closed

London Borough of Croydon

General Valuation Advice 2025

Real estate· Published 20 Jan

CLOSED

19 Feb

—

Estimated

Closed

Westminster Council City

Westminster City Council Architect Service for Development Pipeline Programme Site A

Architecture & engineering· Published 20 Jan

CLOSED

03 Jun

£8.6m

Estimated

Closed

LEIDOS SUPPLY, LIMITED

The Supply of Socks Various

Clothing & footwear· Published 20 Jan

CLOSED

19 Feb

—

Estimated

Closed

Westminster Council City

Westminster City Council Architect Service for Development Pipeline Programme Site B

Architecture & engineering· Published 20 Jan

CLOSED

21 Feb

—

Estimated

Closed

Royal Borough of Greenwich

SPS 2825 - Upgrade of Communal Heating and Ventilation System at Azile Everitt House and Upgrade of Communal Heating System at 50 St. John's Park

Construction work· Published 20 Jan

CLOSED

18 Feb

£2.0m

Estimated

Closed

PLYMOUTH COMMUNITY HOMES LIMITED

Metal Fabrication

Construction work· Published 20 Jan

CLOSED

24 Feb

—

Estimated

Closed

Sheffield City Council

HOM PITCHED ROOFING PROGRAMME 2024-2029

Construction materials· Published 20 Jan

CLOSED

14 Feb

£60k

Estimated

Closed

Bovey Tracey Town Council

Expression of Interest for Outdoor Exercise equipment

Construction materials· Published 20 Jan

CLOSED

12 Feb

£80k

Estimated

Closed

South Ribble Borough Council

Longton Playing Fields - Drainage Works

Construction work· Published 20 Jan

CLOSED

11 Feb

—

Estimated

Closed

London Borough of Southwark

Cycle Parking Study

R&D services· Published 20 Jan

CLOSED

24 Feb

£600k

Estimated

Closed

BELIEVE HOUSING LIMITED

Employers Agent Framework

Architecture & engineering· Published 20 Jan

CLOSED

28 Feb

£2.8m

Estimated

Closed

Barnsley Metropolitan Borough Council

Provision of Waste Disposal & Containers - BMBC & Berneslai Homes

Agricultural products· Published 20 Jan

CLOSED

14 Feb

£60k

Estimated

Closed

NHS South West - Acutes

Compassionate Leadership

Education & training· Published 20 Jan

CLOSED

26 Feb

—

Estimated

Closed

New Forest District Council

e-ITT for the establishment of a multi-contractor Multi Trade Repairs Framework Agreement 2025-2029

Construction work· Published 20 Jan

CLOSED

30 Jul

£8.8m

Estimated

Closed

Bournemouth Christchurch and Poole Council

Bournemouth Pier Structural Works

Construction work· Published 20 Jan

CLOSED

22 Jan

—

Estimated

Closed

BALFOUR BEATTY LIVING PLACES LIMITED

CRML0001 - Herefordshire - Civils Works

Construction work· Published 20 Jan

Page 398 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025