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TA
PipelineFTS · 06aacc

Payment Collection Services

Trent and Dove Housing
Status
planning
Estimated
£480k
Services
Published
01 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-06aacc
CPV code
66172000 · Financial services
Contract type
services
Next notice
12 Oct 2026
Source
Find a Tender

Timeline

  1. Published
    01 Jun 2026

Description

Trent & Dove Housing is seeking to procure a suitably experienced and appropriately accredited provider to deliver Payment and Collection Services across its customer base. The service will enable customers to make payments through a range of accessible and secure channels, including PayPoint, Post Office, online payments, telephone/IVR, text payments and Direct Debit facilities. The appointed supplier will be responsible for the provision and management of payment platforms, processing and reconciliation of transactions, secure transfer of customer payments, integration with the Contracting Authority’s financial and housing management systems, and the provision of reporting and performance information to support effective contract management.

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Page 4 of 27
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