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165,209 noticesclosed · sorted by publication date

Page 406 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

17 Feb

£2.5m

Estimated

Closed

NHS Blood & Transplant (NHSBT)

Framework Agreement for the Offsite Storage of Liquid Nitrogen Vessels

Supporting transport· Published 17 Jan

CLOSED

24 Mar

£465k

Estimated

Closed

Herefordshire Council

Tender for St Martins Primary School - Window, Door and Heating System Upgrades

Repair & maintenance· Published 17 Jan

CLOSED

30 Jan

—

Estimated

Closed

BALFOUR BEATTY CIVIL ENGINEERING LIMITED

A57 Site Accommodation

Construction work· Published 17 Jan

CLOSED

30 Jan

—

Estimated

Closed

BALFOUR BEATTY CIVIL ENGINEERING LIMITED

A57 Noise and Vibration Monitoring

Laboratory equipment· Published 17 Jan

CLOSED

28 Feb

—

Estimated

Closed

National Nuclear Laboratory

Supply of a Cooling Water Generation System (Chiller)

Industrial machinery· Published 17 Jan

CLOSED

06 Feb

£51k

Estimated

Closed

Leicestershire County Council

Oral Health Services

Health & social· Published 17 Jan

CLOSED

31 Jan

£6.1m

Estimated

Closed

London Borough of Hackney

Technology Enabled Living Service

Health & social· Published 17 Jan

CLOSED

10 Feb

—

Estimated

Closed

North East Lincolnshire Council

Preliminary Market Consultation - Dedicated Outreach Support Service and Outreach Provision for Children with Neurodiverse Needs including Autism or Communication and Interaction Needs in Nort

Health & social· Published 17 Jan

CLOSED

14 Feb

—

Estimated

Closed

Ministry of Defence, DIO,

DM/00184 - Metal Laundry

Repair & maintenance· Published 17 Jan

CLOSED

14 Feb

—

Estimated

Closed

Bedford Borough Council

Litter Enforcement Services in Bedford Borough

Administration services· Published 17 Jan

CLOSED

28 Feb

—

Estimated

Closed

Ministry of Defence, DIO,

Strategic Sea Lift Future (RFI 051) - 713788451

Transport equipment· Published 17 Jan

CLOSED

07 Feb

—

Estimated

Closed

Department for Education

NHS Regional T Level Industry Placement Coordinators 2025

Administration services· Published 17 Jan

CLOSED

21 Feb

—

Estimated

Closed

N H S Shared Business Services

Healthcare AI Solutions (SBS10523)

Medical equipment· Published 17 Jan

CLOSED

17 Feb

—

Estimated

Closed

North Lincolnshire Council

Road Condition Survey Services

Software packages· Published 17 Jan

CLOSED

21 Feb

—

Estimated

Closed

Norfolk County Council

Moped and Scooter Hire to Children's Services Clients

Transport equipment· Published 17 Jan

CLOSED

07 Feb

£90k

Estimated

Closed

CLEANER SEAS GROUP LIMITED

Solar Panel and Battery System Cleaner Seas Group Bude Cornwall

Petroleum & fuel· Published 17 Jan

CLOSED

17 Apr

£18.0m

Estimated

Closed

CRESCENT PURCHASING LIMITED

CA15118 - Minor Works DPS - Ref: CPC/JO/01/2025

Construction work· Published 17 Jan

CLOSED

24 Jan

£1.0m

Estimated

Closed

The PCC of St Mary, Totnes

GB-Totnes: New Servery, WC, Heating and Historic Floor Works

Construction work· Published 17 Jan

CLOSED

19 Feb

£100k

Estimated

Closed

UNIVERSITY OF LANCASTER

Research Costing and Pricing System

Software packages· Published 17 Jan

CLOSED

07 Feb

—

Estimated

Closed

Leeds City Council

Tender for Builders works at Halton Library Community Hub, Leeds, LS15 7JR to carry out Remodelling and Façade Improvement Works

Construction work· Published 17 Jan

Page 406 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025