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Procurement notices · Find a Tender + Contracts Finder

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165,209 noticesclosed · sorted by publication date
Page 413 of 8261
Time to close
Value
Type
Buyer
Notice
CLOSED
14 Feb
£150k
Estimated
Closed
CF
LS
LIFT SCHOOLS
Pre Market engagement - MIS Synchronisation Tool - Lift Schools
Software packages· Published 15 Jan
CLOSED
15 Jan
£2.9m
Estimated
Closed
CF
LB
London Borough of Enfield
Bramley House Court - Decency Works to Grade II Listed Sheltered Housing Unit - Non-Leasehold Properties (Old Project Discontinued)
Construction work· Published 15 Jan
CLOSED
21 Feb
£393k
Estimated
Closed
CF
CC
Cornwall Council
Cornwall Council Cash Collections
Financial services· Published 15 Jan
CLOSED
13 Feb
£6.0m
Estimated
Closed
CF
YH
Your Homes Newcastle Ltd
Supply and Installation of Fire Doors, Citywide
Construction work· Published 15 Jan
CLOSED
18 Feb
—
Estimated
Closed
CF
FC
Foreign Commonwealth and Development Office
Provision of Medical Insurance Broker at British High Commission Lusaka
Financial services· Published 15 Jan
CLOSED
31 Jan
—
Estimated
Closed
CF
BD
Bolsover District Council
The provision of Boundary Retaining Wall. Hand's Road Depot. Heanor
Construction work· Published 15 Jan
CLOSED
14 Feb
—
Estimated
Closed
CF
TP
TEC Partnership
TEC Partnership - Furniture for Skegness College
Furniture & furnishings· Published 15 Jan
CLOSED
15 Jan
—
Estimated
Closed
CF
LB
London Borough of Hackney
Supported Living and Residential Services
Health & social· Published 15 Jan
CLOSED
17 Jan
—
Estimated
Closed
CF
HD
Hywel Dda University Health Board
RA347795 - Maintenance of Team 3 & Sonicaid monitors
Medical equipment· Published 15 Jan
CLOSED
29 Jan
£100k
Estimated
Closed
CF
LS
Liverpool School of Tropical Medicine
GB-Liverpool: LW123 Carbon Management Support
Sewage & refuse· Published 15 Jan
CLOSED
28 Feb
—
Estimated
Closed
CF
BP
Benson Parish Council
Demolition of old hall
Construction work· Published 15 Jan
CLOSED
26 Feb
£360k
Estimated
Closed
CF
WH
WESTWARD HOUSING GROUP LIMITED
Lift Servicing and Maintenance
Repair & maintenance· Published 15 Jan
CLOSED
12 Feb
£108k
Estimated
Closed
CF
ES
East Sussex County Council
ESCC - JH - RFQ - Highway Condition SCRIM Survey on All Roads with a Hierarchy of 2, 3a and 3b
Architecture & engineering· Published 15 Jan
CLOSED
12 Feb
£60k
Estimated
Closed
CF
ES
East Sussex County Council
Highway Condition Survey - Course Visual Inspection (CVI) for Unclassified Road and Roundabouts
Architecture & engineering· Published 15 Jan
CLOSED
05 Feb
£25k
Estimated
Closed
CF
SH
Surrey Heath Borough Council
GB-Camberley: Distribution Services of Stickers and Postcards in the Reigate & Banstead and Waverley areas of Surrey
Postal & telecomms· Published 15 Jan
CLOSED
31 Jan
—
Estimated
Closed
CF
SC
SKANSKA CONSTRUCTION UK LIMITED
Lower Thames Crossing (Kent Roads) - Ground Investigation Works
Construction work· Published 15 Jan
CLOSED
12 Feb
£60k
Estimated
Closed
CF
ES
East Sussex County Council
ESCC - JH - RFQ - Highway Condition Survey SCANNER Survey on all A, B and C Roads
Architecture & engineering· Published 15 Jan
CLOSED
13 Feb
—
Estimated
Closed
CF
WT
Weymouth Town Council
Weymouth Beach and Promenade Catering Sites
Hotel & restaurant· Published 15 Jan
CLOSED
19 Feb
—
Estimated
Closed
CF
BB
Basildon Borough Council
Recycling Processor of Mixed Materials - Paper and Cardboard
Sewage & refuse· Published 15 Jan
CLOSED
12 Feb
£60k
Estimated
Closed
CF
NA
NHS Arden and Greater East Midlands Commissioning Support Unit
CYP Vanguard
Administration services· Published 15 Jan
Page 413 of 8261
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Notice peek

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LO
ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman
Status
Closed
Estimated
—
Published
24 Jan 2025

Key facts

Notice ID
cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code
79000000 · Business services
Source
Contracts Finder

Timeline

  1. Published
    24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025

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